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Hearing test not available in Australia after iOS update this morning

Updated to 18.1 this morning. I read the fine print—Australia is *not* in the list of countries where Hearing Test is available. Very disappointing. I was looking forward to using iPods Pro 2 for hearing assistance.

AirPods Pro (2nd generation)

Posted on Oct 28, 2024 1:59 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2024 9:10 PM

They also appear to have removed the ability to select your clinical audiogram stored in the Health App in headphones accommodations.


Such a loss. This feature was the best!

25 replies

Oct 28, 2024 6:03 PM in response to kit laughlin

Hi kit laughlin


Re: "Hearing test not available in Australia after iOS update this morning"


Yes, I see Australia is not listed in Apple's article: AirPods Pro 2 - Hearing Health Feature Availability - Apple

Wondering whether or not marketing and Health Authorities in Australia are still looking into authorization.

___________________________________________________________

Apple's September 9, 2024 Press Release about new health features

says:

"The Hearing Test and Hearing Aid features are expected to receive marketing authorization from global health authorities soon, and will be available this fall in more than 100 countries and regions, including the U.S., Germany, and Japan.3"

and

3 "The Hearing Test and Hearing Aid features are expected to be available fall 2024. The Hearing Aid feature is pending marketing authorization from the FDA and other global health authorities. The Hearing Test and Hearing Aid features will be supported on AirPods Pro 2 with the latest firmware paired with a compatible iPhone or iPad with iOS 18 or iPadOS 18 and later, and is intended for people 18 years or older. The Hearing Aid feature is intended for people with perceived mild to moderate hearing loss".


USA Fall 2024:  Starts on Sunday, September 22 and ends on Saturday, December 21


As community members, like yourself, we have no way of checking whether or not the hearing-test availability is complete, or whether other countries may be included in time.


All the best :-)

Oct 30, 2024 1:43 AM in response to Tim2488TH

From AirPods User Guide

Article: Use hearing health features with AirPods Pro 2 – Apple Support (AU)

says:

"Add audiogram results from your hearing healthcare professional

If you have hearing test results from your hearing healthcare professional, you can use your iPhone or iPad to add your results to use with your AirPods Pro 2.

  1. Wear your AirPods Pro 2, and make sure they’re connectedto your device.
  2. Go to Settings  on your iPhone or iPad, tap the name of your AirPods near the top of the screen, tap Hearing Assistance, tap Add Hearing Test Result, then follow the onscreen instructions.
  3. You may see an option other than Add Hearing Test Result, such as Update Hearing Test Results, if you previously used the Hearing Test feature or added an audiogram.
  4. Scan the audiogram with your iPhone or iPad camera, or enter the results manually."

Oct 30, 2024 12:02 AM in response to Deano^74

Seems Apple Support's article dated September 2024 (link below) explains step-by-step how to prepare, and then "Use your audiogram data from the Health app"

Customize headphone audio levels on your iPhone or iPad - Apple Support


If Apple's method isn't working for you, you might want to send feedback to Apple, They will likely not reply, yet your feedback will reach those who can make changes if others are also having a similar issue: Feedback - iPhone - Apple

Oct 31, 2024 3:10 PM in response to Alancito

Alancito wrote:

kit laughlin wrote: "...Does anyone know where one can post to convey our wishes to Apple?
"
Here:

Feedback - AirPods - Apple

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It will do no good to contact Apple. As I mentioned before, It's not Apple who approves where the hearing aid feature will be allowed. It is up to each country. Contact the government agency that approves medical devices.

Hearing test not available in Australia after iOS update this morning

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