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Apple Intelligence stuck on endless download phase with no working features.

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2024 9:08 PM

Yesterday was the official Public release of 18.2... and it destroyed my Apple Intelligence! . It's been stuck on downloading at 0% for 15 hours now even though I'm using the same WiFi I've always used for updates (including the Beta updates that worked perfectly fine) and I'm on a new iPhone 16 Pro. I've tried all the suggestions (including the ridiculous ones) here on this thread to no avail. Don't know what to do now... any help would be greatly appreciated.


[Edited by Moderator]

75 replies

Nov 7, 2024 12:33 AM in response to DylanfromAR

Just upgraded and semi bricked the first 16 pro max during the install.

it was in a almost bricked state I’m sure hooking it up to a Mac would fix it but gladly the Verizon staff just gave me a brand new identical one and swapped it . They knew the nightmare we had gone through upgrading our phones with best buy .


don’t upgrade your phone through Best Buy . Ever .


hard lesson learned .


[Edited by Moderator]

Nov 20, 2024 12:24 AM in response to DylanfromAR

I managed to fix the problem on my iPhone 15 pro!

I reset and delete everything on my phone and then restored an old iCloud backup from before I had enabled Apple Intelligence.

When I then went to settings and click download Apple Intelligence it took about four seconds and it worked.

Before you do this, remember to check if you have a iCloud backup and how old it is.

Nov 30, 2024 11:03 AM in response to DylanfromAR

I was "approved" for Apple intelligence on my MacBook Air with M3 chip and Sequoia 15.1.1 five or six days ago. Ever since then, it has been in "preparing" mode. I have been on the phone with a senior advisor going through all the resets a couple times over the past couple days, including several restarts, changing the country and the language, etc. It has also been on the charger the entire time. Nothing has helped. It is still in "preparing" mode.

Apple Intelligence stuck on endless download phase with no working features.

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