Fix Apple Intelligence Stuck Downloading

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.



[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2025 6:19 AM

I Fixed mine that was stuck on downloading by disabling mobile data and it instantly updated on my WiFi network.

playground arrived first and after a few minutes intelligence picture worked, enabled mobile data again after it updated.

I think it gets confused to which network to use. Hope this helps everyone.

179 replies

Jan 12, 2025 7:31 AM in response to Maverickexpert

MODERATORS: Stop deleting my post! It is relevant that I was on a previous test version and now on the public release, and THAT is what is causing this issue for some of us!


Do you really think we haven't tried that? There is a deeper issue for some of us that is different than what YOU are experiencing. For those of use that were previously on a version of 18 (which these moderators won't let me mention since it uses the B word that rhymes with Meta) who've upgraded to the official public 18.2 release, no just putting it on the charger and power cycling does not work, I've literally done that a dozen times and it does NOT work. Again, to be clear, before the 18.2 public update, I HAD Apple Intelligence working in the Test version and it went away and won't download UNLESS I switch my brand new iPhone 16 Pro to the U.K. region. Even now, after all of this time, with the latest 18.2.1 update, it's STILL broken and I have to keep it on U.K. (that's now after probably three dozen power cycles while on the charger.) So don't equate YOUR experience as how everyone is experiencing this, it's a separate issue that you are not getting.

Dec 13, 2024 11:44 AM in response to AlwaysOnpoint

Ok, strangely, that did actually work for some reason when following your steps exactly. Strange that Apple Intelligence was initially U.S. only, and now for those of us in the U.S. who've switched from the Beta release to the official release, Apple Intelligence only works if we switch to U.K. Hope that doesn't mess up anything else such as my Media subscriptions here in the U.S., etc. But Apple engineers need to fix this ASAP if they are even aware of the issue...

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Fix Apple Intelligence Stuck Downloading

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