Apple Intelligence stuck on endless download phase with no working features.

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

Top-ranking reply

genshi

Level 1

47 points

Posted on Dec 11, 2024 9:08 PM

Yesterday was the official Public release of 18.2... and it destroyed my Apple Intelligence! . It's been stuck on downloading at 0% for 15 hours now even though I'm using the same WiFi I've always used for updates (including the Beta updates that worked perfectly fine) and I'm on a new iPhone 16 Pro. I've tried all the suggestions (including the ridiculous ones) here on this thread to no avail. Don't know what to do now... any help would be greatly appreciated.

[Edited by Moderator]

View in context

75 replies

Dec 15, 2024 9:43 PM in response to DylanfromAR

I think this may work. My friend was stuck on the same problem, but he eventually solved it by restarting (shutting down) his iPad. This will most likely work. Just be sure to wait a few minutes after the restart.

DO NOT RESET

Dec 16, 2024 8:39 AM in response to rashaud210

Yes you will need to use WiFi, but for ANYONE who has updated from the beta 18.2, the only solution will be a fix by Apple. There are no other ways around this. Hopefully they will release the fix soon

Dec 17, 2024 5:45 AM in response to DylanfromAR

I was in the same situation I did everything and nothing fixed it apart from changing the region to UK. I contacted Apple support. They got me to back up my phone then wipe, restore and update it with my mac. It was a long process but it actually fixed it. They said that if you just reset your phone without connecting it to your Mac, the same software's is installed in it vs when you connect it to your Mac and do it through there it wipes and completely installs a new update

Dec 21, 2024 8:45 AM in response to DylanfromAR

Mine was stuck on download all night, approx 14 hrs, wasn’t able to disable the download. Restarted the phone just trying to break that cycle and now Apple AI is up & running. Just got the phone itself (16 Pro) on Monday, if that makes any difference.