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DylanfromAR Author

Level 1

50 points

Apple Intelligence stuck on endless download phase with no working features.

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

Top-ranking reply

genshi

Level 1

47 points

Posted on Dec 11, 2024 9:08 PM

Yesterday was the official Public release of 18.2... and it destroyed my Apple Intelligence! . It's been stuck on downloading at 0% for 15 hours now even though I'm using the same WiFi I've always used for updates (including the Beta updates that worked perfectly fine) and I'm on a new iPhone 16 Pro. I've tried all the suggestions (including the ridiculous ones) here on this thread to no avail. Don't know what to do now... any help would be greatly appreciated.

[Edited by Moderator]

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75 replies

Dec 13, 2024 5:56 PM in response to user987435

This works! Thanks for the help.

Dec 13, 2024 8:02 PM in response to AlwaysOnpoint

Switching from US to UK worked for me also. Sort of. Finally getting the glow with the freeze button, but still not working with the camera control.

Dec 14, 2024 2:19 AM in response to Jayjayere

I did this and it worked. Thank you

zestir

Level 1

8 points

Dec 14, 2024 8:22 AM in response to genshi

if you find the solution let me know, stuck on the same page here

Ne1l23

Level 1

8 points

Dec 14, 2024 10:21 AM in response to AlwaysOnpoint

Couldn’t get UK or US to work for me, but switching iPhone Region and Siri to Canada seems to download and “new” Siri working perfectly. Hoping Apple sorts this out soon.

Dec 14, 2024 1:08 PM in response to Jayjayere

Did the reset work?

Dec 14, 2024 7:08 PM in response to GrahamSherwood

Clean up Stocked on downloading

Dec 16, 2024 12:08 AM in response to genshi

I also have the 16 pro and after updating to iOS 18.2 it doesn’t work. I don’t know what’s going on

Dec 16, 2024 6:57 AM in response to DylanfromAR

Not solved … apple update is required immediately

Dec 16, 2024 8:27 AM in response to DylanfromAR

I believe that if you download it on WiFi it will work that is what I had to do but then I had to as well cut off the VPN as well to the download the Apple intelligence

ggboy199

Level 1

8 points

Dec 16, 2024 4:56 PM in response to AlwaysOnpoint

Thank you. This method is very useful.

Dec 16, 2024 11:06 PM in response to genshi

my Mac had the same issue, try restarting the device. Helped

Dec 17, 2024 8:35 AM in response to Imshawn00

I would say connect the phone to WiFi but first turn off apple intelligence and turn off your vpn and then connect to WiFi and it should finish downloading that’s what I had to do.

Dec 17, 2024 8:58 AM in response to DylanfromAR

Did a reset on the iPhone with a fresh IOS download of 18.2 and everything worked as expected. After a week plus of hoping for a download, this was the only solution that fixed the issue for me.

Dec 19, 2024 5:19 AM in response to DylanfromAR

After my phone had been stuck on download for about4 hours I restarted the phone and Apple intelligence appears to work now. :-)

Apple Intelligence stuck on endless download phase with no working features.