New USB-C Magic Keyboard and Trackpad are not working correctly

Also in this boat. I can use these on my personal machine running 10.15, but my company is on 10.14 and won't allow us to upgrade until they update our internal software, and that can take up to 6 months sometimes. I truly hope this gets fixed as a bug on older versions of macOS. There's no indication when you buy it that it doesn't work with earlier versions of macOS—in fact it says on the tech specs that it works on macOS 10.11 or later. And it's a keyboard and trackpad. It should just work!

Too bad for us that have MDM managed software update we cannot just upgrade to a new OS version freely as we want....

I have this problem too. It's a work machine, so I can't upgrade past 14.7.1 until our company's security software is marked as compliant.

Hopefully someone finds a solution to this - otherwise I will have no choice but to return these items.

Running 15.0.1 with same problem using gestures. The trackpad did connect using bluetooth. "trackpad" in settings goes away when the new device is turned on and comes back when the lightning trackpad is turned back on.

I can confirm that these peripherals work correctly on my personal Mac running 15.1. Waiting to see what our IT department says about when I'll be able to update. Apparently CrowdStrike (ugh) had an issue with 15.0 and so IT blocked updates.

I am also having the same issue. My old Magic Trackpad 2 works fine, and the new Magic Trackpad USB-C gestures don't work even after troubleshooting.

Version (24C5057p)

[Edited by Moderator]

I also have similar issues.

You mean update to MacOS 15 or just latest version of 14?

14.7.1 does not fix this for me.

The latest release of mac OS has handlers for the trackpad which now works as it should. That was a fast response by Apple.

I was hoping 14.7.1 would do the trick, but it did not. Unfortunately, I am in the same boat as other folks with work-managed upgrade cycles, which can be months late.