Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.


I've been trying over the last 2 days, and I keep getting this message:


Writing Tools Unavailable

Certain capabilities are unavailable at this time. Try again later.


This error pops up for the following options: Summary, Key Points, List and Table


The error appears in Notes, TextEdit, Safari and Mail.


I've restarted my Mac countless times and turned Apple Intelligence off and on, but I still get the error.


Is there anything I could do to fix this? When I searched for the error, I saw some were experiencing the issue during the 15.1 beta but could not find a solution. I don't know if the problem is on my side or Apple's.


The Writing Tools work fine on my iPhone 15 Pro Max.

My computer is a 16" MacBook Pro M1 Max with 32 gigs of memory.



Does anyone know where I can report this issue directly to Apple?

I understand Apple Intelligence is in beta, but how and where do I report issues?


Thank you!

MacBook Pro 16″, macOS 15.1

Posted on Oct 30, 2024 8:09 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2024 11:25 AM

Me too!


Macbook Air 15




iphone 15 Pro max

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Nov 7, 2024 12:06 AM in response to TriVitaRyan

Same but on 16 pro max . I have developer access for years . The error on the phone is “ writing tools unavailable for this content” where it had worked before every time.


I did link my ChatGPT developer account as I thought I might get a better ai experience.


my theory is it’s just now that more people have access to apples ai they are having some server problems .


when I first fired up the 18 beta it only gave me the error occasionally. It’s too bad because it’s really been stellar. I can say they have adddee a button it seems since the ai button to the keyboard has came about it’s been not working . Just got the latest beta and sadly the same . It did fix YouTube not working .

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Nov 9, 2024 4:47 PM in response to TriVitaRyan

I get this message too but for me I believe the problem lies in the fact that I don't have a WiFi connection and for all the features to be downloaded requires a WiFi connection. In settings, I have this message, "Apple Intelligence will download later when this iPad is connected to Wi-Fi. Some Apple Intelligence and Siri features may be unavailable until the download is complete."

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Nov 14, 2024 9:43 AM in response to _tallguy_

I'm kind of a Mac-spert. I'd say that is due to a failed update in some way.

Do you have an intel or M-series based Mac?

Have you applied any third party "tweaks" to your Mac if you're on an M-Series? (E.g, dual booting linux, editing firmware, themes, etc.)

If you're on an M-Series, go to recovery and try changing Secure Boot to the other option and then try an update.

I'm not extremely well-versed on newer Macs, but I know quite a bit about it.

And for a quick test, boot into diagnostics and see if it spits anything out at you.

I know it used to throw a power error at you if you don't have it plugged in, but I no longer get an error if I leave it unplugged, so if you're using diagnostics while not plugged in, ignore the power error.

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Nov 15, 2024 8:13 AM in response to jaggu_nothing

A.I. Writing Tools is still not fully working on my MacBook Pro 16" M1 Max (work laptop). I've wasted too much time trying to figure it out with no luck, so I've turned A.I. off until Apple produces a better A.I. experience. I should have known better; I generally don't run beta software because it may cause more issues than it's worth. I've reinstalled Grammarly and will return to using ChatGPT until Apple figures out their A.I. 😊

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Nov 15, 2024 10:22 AM in response to TriVitaRyan

TriVitaRyan wrote:

A.I. Writing Tools is still not fully working on my MacBook Pro 16" M1 Max (work laptop). I've wasted too much time trying to figure it out with no luck, so I've turned A.I. off until Apple produces a better A.I. experience. I should have known better; I generally don't run beta software because it may cause more issues than it's worth. I've reinstalled Grammarly and will return to using ChatGPT until Apple figures out their A.I. 😊

Since you are using a work laptop I assume it might actually be your IT department who blocks some of the features. One of the current features they can currently block is writing tools (see link below) which is also the reason why it doesn’t show up on my work computer. I confirmed this with my IT department who said they blocked every AI feature they can right now to make sure it’s safe to use.


more on what they can currently block:

JAMF and writing tools


more discussion on that:

Reddit

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Nov 22, 2024 7:46 AM in response to TriVitaRyan

Solved, at least for one scenario:


I was having a similar issue on my Macbook Pro (M1 Pro running 15.1.1) - I could see the Apple Intelligence icon in Notes and click it, but nothing happened. Similary I could SEE the writing tools in the edit menu, but they were all grayed out.


In my case it turned out that being on my company VPN was blocking my access to the service. Turning it off immediately let me see the tool palette and access them all through the menu. YMMV - good luck!

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Feb 4, 2025 9:57 AM in response to TriVitaRyan

This worked and it works in US and UK.


Let's try to reset all settings.




Go to Settings  > General > Transfer or Reset iPhone > Reset.




Reset All Settings: All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.

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Feb 7, 2025 5:22 PM in response to Helium68

It's been working since the release now same error, it won't even proofread on every device - iPhone 16Pro, iMac-M1, etc. I've tried toggling and downloading a new - it just won't work. I bought this phone for this feature this is ridiculous.

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Feb 7, 2025 10:46 PM in response to googull

his worked and it works in US and UK.


Let's try to reset all settings.




Go to Settings  > General > Transfer or Reset iPhone > Reset.




Reset All Settings: All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.

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