Accessing a deceased relatives’s phone with death certificate
My brother died suddenly and we need access to his phone for insurance details ect
iPhone 11, iOS 17
My brother died suddenly and we need access to his phone for insurance details ect
iPhone 11, iOS 17
I am very sorry for your loss
See this link for instructions on how to access your late brothers Apple ID
How to request access to a deceased family member’s Apple Account - Apple Support
Thanks for letting us know you are in Scotland. The links provided assume U.S. laws are in effect. Probate law in Scotland may be quite different than in the U.S. Of course you will be required to comply with probate laws in Scotland. Again you may need the services of a Solicitor to work this out especially if your brother was an adult and had no will. Apple will comply with the laws in Scotland that apply.
Review this section. Two links provided:
Request access with a court order or other legal documentation
In the U.S. and other locales, you can request access to a deceased person’s Apple Account and data with a court order that names you as the rightful inheritor of your loved one’s personal information. In some jurisdictions, such as France, Germany, Japan, Australia, and New Zealand, alternative documentation and process instead of a court order are accepted. Where applicable, the court order needs to specify:
If you have a court order with this information, or if you need additional help, please contact Apple Support.
First of all, sincere condolences on the passing of your brother. I lost my brother way too soon too.
Read the support document closely. Did your brother have a will? If so then who is the executor? If not then you may need a probate judge’s order. Was your brother a minor? No one here can give you step-by-step instructions because we don't know the circumstances of your situation.
Unfortunately you may wind up needing the services of an attorney.
Thanks for replying, no he didn’t have a will , my mother is next of kin. He wasn’t a minor. We are in Scotland and someone in a phone shop told us if we take the phone to the Apple Store along with the death certificate they would be able to open it , but I can’t find any information about that.
Thank you , but I’m still not sure what to do, do I send it somewhere or take it to the Apple Store x
Accessing a deceased relatives’s phone with death certificate