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ceaira80 Author

Level 1

4 points

My face's gonna do not work to open my phone

My face scanner do not work to open my phone

iPhone XR, iOS 17

Posted on Nov 2, 2024 10:22 AM

Top-ranking reply

jonasilver137

Level 2

193 points

Posted on Nov 2, 2024 11:15 AM

Hello ceaira80,

Judging by the title and description, it seems that you are saying either the TrueDepth camera (responsible for Face ID) is not working or Face ID can't detect your face. You can follow this Apple support page for what to do: If Face ID isn't working on your iPhone or iPad Pro - Apple Support.

Cheers,

Jonasilver137

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My face's gonna do not work to open my phone

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