User profile for user: ceaira80
ceaira80 Author
User level: Level 1
4 points

My face's gonna do not work to open my phone

My face scanner do not work to open my phone


iPhone XR, iOS 17

Posted on Nov 2, 2024 10:22 AM

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User profile for user: jonasilver137
jonasilver137
User level: Level 2
193 points

Posted on Nov 2, 2024 11:15 AM

Hello ceaira80,


Judging by the title and description, it seems that you are saying either the TrueDepth camera (responsible for Face ID) is not working or Face ID can't detect your face. You can follow this Apple support page for what to do: If Face ID isn't working on your iPhone or iPad Pro - Apple Support.


Cheers,

Jonasilver137


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User profile for user: jonasilver137
jonasilver137
User level: Level 2
193 points

Nov 2, 2024 11:15 AM in response to ceaira80

Hello ceaira80,


Judging by the title and description, it seems that you are saying either the TrueDepth camera (responsible for Face ID) is not working or Face ID can't detect your face. You can follow this Apple support page for what to do: If Face ID isn't working on your iPhone or iPad Pro - Apple Support.


Cheers,

Jonasilver137


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My face's gonna do not work to open my phone

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