Mail not working after updating my iPhone 14 Pro to iOS 18

Ever since I have updated my iPhone 14 Pro Max to iOS 18, the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails. I have contacted Apple regarding this issue several times and was told that the update should fix the issue. However, after updating to 18.1, I am still having the same problem. I have reset notifications, restarted the phone, deleted both my Yahoo and Gmail accounts but nothing is working. I rely on my emails for both personal and business so this has become a huge issue over the past couple of months. Any suggestions to get this fixed would be greatly appreciated.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Nov 3, 2024 7:23 AM

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Posted on Dec 15, 2024 10:04 AM

I followed an earlier comment and turned off my wifi and just used cellular and voila the Mail app started get emails sent from another device within a couple of minutes.


Checked my wifi settings (tap the i of the network you are connected too ) and i turned off private wifi address and limit wifi tracking. voila emails now downloading over wifi.


hope that may help someone

148 replies

Dec 1, 2024 3:16 PM in response to Marissa_81

I’m having the same issue. I have tried all of the above and not getting mail notifications at all. It can be two hours and unless I open the mail app i don’t see emails. When i do open the mail app tons of messages download and there is also no sound. The other issue is when J try and delete a message the message appears to still be there and if i keep trying to delete it, thinking its still there, I’ve discovered I’ve deleted a bunch of other emails. I also have emails combining. I had an email i deleted from LinkedIn and the next email was LinkedIn on top and Dunkin Donuts on the bottom 🤦🏻‍♀️ . It’s is clear this 18.1 update totally screwed the mall app a for would be nice if Apple actually addressed and resolved this . This has become beyond frustrating

Dec 13, 2024 7:41 AM in response to Marissa_81

Just to add as of 13/12/24, I am experiencing exactly the same issues as the original poster on this thread:


"[...] the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails."


It is extremely inconvenient and ridiculous that such a fundamental feature that has been working fine for years is now broken and no effort from Apple to resolve this.

Dec 14, 2024 12:10 AM in response to lastcoyote

I'm having the same problems even after update to 18.2

I have tried deleting email accounts and reinstalling

i haave deleted email app and reinstalled everything.

I have even factory reset phone and reinstalled everything.


STILL do not get emails unless I open the mail app. Email notifications for those i have just downloaded appear sometime later over other apps even if I had deleted the email. IOS 18 is messed up!!!!!!

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Mail not working after updating my iPhone 14 Pro to iOS 18

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