Mail not working after updating my iPhone 14 Pro to iOS 18

No it doesn’t work. As I’ve said many times nothing works because this is Apple error they need to fix . There are no steps to take-this is affecting thousands of users and the only one that can fix it is Apple

Ok so after investigating this email not downloading problem which for me started when upgrading to iOS 18.2, I've just discovered something after trying lots of different network setting changes and other things like reinstalling the Gmail account on my phone etc. After resetting the iPhones network settings I had to as you'd expect reconnect to my WiFi (a Sky Hub). Before I did this however I went into the Mail app using the 4G/5G data network and my emails immediately downloaded. 

Once I reconnected to my WiFi again it stopped working. So remembering something a while back with Apple devices and some of their privacy/security feature updates conflicting with Skys ‘Broadband Shield’ feature, i've logged on to 'my Sky' and disabled Sky Broadband Shield and low and behold my Gmail now downloads to the Mail app whilst using my Sky Hub WiFi.

if you are experiencing similar problems and you’re in the UK and have Sky Broadband try turning off Sky Broadband Shield. Or if you use a different Broadband supplier and they have an equivalent feature that blocks certain sites for kids etc. disable the feature and see if that helps.

Yeah, that would be great but when I go into all the settings, it says I have 16 mail accounts but when I open it, there are only four available. This whole update just screwed everyone. I hate Apple.

I have fixed my Mail issue.

Issue was: Using an Apple .me email before 18.2 update I would see the message had arrived on my locked home screen and would receive a ding. After 18.2 no notification at all on Home Screen but if I open the phone I could see a new badge.

Fix (for me): Settings|Notifications|Mail|Customise Notifications|Primary Inbox - Turn on alerts.

No idea what this was set to before the update but was turned off after, I now get alters/ding on my locked home screen.

Yeah that’s the notification setting change not the ‘not downloading emails’ issue many users are having.

Did everyone see my previous message about my ISP safety software blocking my emails coming through being the cause for me? I disabled it and all my Gmail comes through fine now.

Saw it, but I thought you were UK. Also, ISP we use does not have this and other iPhone users are FINE because have not updated or have different model phone. So this does not seem to be a fix.

No email coming through... STILL.

The principal is the same for wherever you are. It just shows that in this latest iOS software update they’ve made some change when contacting IMAP servers. it’s this change that was conflicting with my ISP’s ‘broadband shield’ setting. Do you have the issue when the iPhone’s connected to cell data network with WiFi off?

Same thing happened to me. When I downloaded iOS 18.2, after a day or two my emails stopped downloading. Temporary solution – added Gmail to Microsoft Outlook account (I didn’t have one before, I opened one to do this). Once Gmail was added to the Outlook account, the emails downloaded on Outlook (not Gmail, still waiting for them to fix that)

Well it’s not so much a WiFi security issue but a security setting that the ISP has in place. So it’s also possible that your cell data network provider also has something conflicting with apples update. Also though something to check is your iCloud settings in your Apple account section in settings. Try turning off Private Relay here and see if that helps after a restart of the phone.

If it was as easy as restarting the phone there wouldn’t be thousands of people on here worldwide complaining about this issue. You may have it working for a little bit, but it’ll stop working believe me . This is an Apple issue that they have to fix. there’s nothing that any of us can do that will make it work.

My emails are screwed up too since iOS 18.2 I believe we are up to? When I reply the messages are no longer included OR if I forward an email there is nothing showing to the person receiving. Very frustrating

What-is-the-problem-6 wrote:

I really need to receive mail on my phone.

what is the problem?

Demonic possession?

But seriously, as you have given us absolutely no information about your particular situation, that's an impossible question to answer.

The first thing to try is to remove the account from your phone and add it back.

If that doesn't work, come back with some details. What model phone are you using? What version of iOS? Who is your email provider? What exactly is happening when you try to get your email?

All for troubleshooting! And i have tried all that has been suggested to no avail.

Again, NO emails coming to phone

Emails send fine

i can see emails in outbox on phone

ONLY incoming is issue

Tried WiFi, different settings, etc. Nothing works thus far.

I don’t think you’ve said who your email provider is? iCloud? Gmail? etc.

Also you say you can see emails you’ve sent in the Outbox. Maybe you have your sent mail being saved locally rather than on the server.