Iphone ios 18.1 update and Philips Respironics Dreammapper

Following the Iphone ios 18.1 update, Philips Respironics Dreammapper will not allow me to add my new remediated Dreamstation Go CPAP.

iPhone 11, iOS 18

Posted on Nov 3, 2024 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2024 12:39 PM

Probably best to contact Philips directly. I'm trying to remember what I did when I got my replacement. I think I removed the previous device from the app. Went to Bluetooth Settings on my iPhone and had it forget the previous device. Then I Force Restarted my iPhone and started the pairing process anew. Another thing is if I remember correctly, the Bluetooth Pairing happens inside the App first. You will of course have to connect to your Wifi network on the device itself as well.

3 replies
Question marked as Top-ranking reply

Nov 3, 2024 12:39 PM in response to janalyn288

Probably best to contact Philips directly. I'm trying to remember what I did when I got my replacement. I think I removed the previous device from the app. Went to Bluetooth Settings on my iPhone and had it forget the previous device. Then I Force Restarted my iPhone and started the pairing process anew. Another thing is if I remember correctly, the Bluetooth Pairing happens inside the App first. You will of course have to connect to your Wifi network on the device itself as well.

Nov 3, 2024 11:39 AM in response to janalyn288

You have first paired it to your iPhone via Bluetooth? That's literally, the first thing you need to do. Then go in the Dreammaper App and remove the previous machine, then connect the new machine. You may need to call Philips, who can walk you through this if what I've suggested doesn't help. But I too got a replacement CPAP and his is what I had to do.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone ios 18.1 update and Philips Respironics Dreammapper

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.