Unable to reset MacBook Air as I don't have previous Apple ID

Someone gave me this MacBook Air, but it needs to be reset will I be able to reset it if I do not have their Apple ID?



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Earlier Mac models

Posted on Nov 3, 2024 7:22 PM

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Posted on Nov 3, 2024 8:41 PM

Hi,

You can't factory reset if you don't have previous owner's AppleID and its password.

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

Try to someone who gave you your MacBook Air to ask for factory reset.


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Unable to reset MacBook Air as I don't have previous Apple ID

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