Notes from my iPhone disappeared post accepting new iCloud Terms and Condition.

I accepted the terms and conditions for iCloud when they popped up on my screen and today (nov 6)I realized that my notes were deleted. Slowly they started trickling in but stopped, I am missing notes from this year and even some from years before. I contacted apple support and they all said that the things suggested here I should not do since my notes are not backed up by iCloud. I understand that that is my fault for not having enough iCloud storage but at the same time most apple support specialist are acting like it's my fault. I did anticipate that my notes would be deleted due to apples mess up. I am supposed to have a call back but they keep saying that I will probably not get those notes back. I am beyond frustrated.

Hi, did you get a prompt with delete from my iphone or cancel, saying are you sure you want to continue? All icloud notes will be removed from your iphone? I’m too scared to press delete incase it deletes my missing notes which I can still see when I sign into icloud.com. I am freaking out, I have over 12 years of notes & important info in there I cannot lose & I cbf screenshotting thousands of pages… adhd things I guess.

Makes me realise I have way too much faith in this device & apple to not delete important stuff.

I dont know what to do 😱

Same just happened to me today Nov.6.2024. I accepted the new ICloud terms and all my notes vanished. I tried most of the suggestions highlighted on this forum but didn’t work for me. I really rely on my notes and don’t know what to do.

Extremely disappointed and frustrated

Sadly none of these options have worked for me . I will just have to hope that in time they will reappear . So much info in my notes because I didn’t envisage this ever happening . Bad update Apple .. disappointed .

Hello, so I also accepted the terms and conditions last night. Notes were gone this morning. Have tried everything from the past 5 pages of comments here to no avail for the past three hours. The 'on my iphone' notes are gone and not coming back with anything mentioned here so far. If I was to do a backup of my iphone to a previous backup would they potentially be in there?

In order to do that I need to update my laptop to the latest OS update however my faith in updates is currently weakened after what's happened this morning.

Has anybody got any advice as for this situation in particular? Tried shutting the phone off , toggling on and off the 'sync this iphone' etc etc. There is no 'recently deleted' folder anywhere to be found.

I thought I was backed up but as always, these are the moments I've found out it's not as straightforward as I'd presumed and I feel stupid now. Just to clarify I'm not having an issue with icloud notes or notes linked to an email account, but purely the 'on my iphone' notes. If anyone has had any luck I'd be delighted to hear how you got on. Thanks a million

Thanks, very helpful! Before I came here to see if anyone else was experiencing this issue after accepting new T&Cs, I ended up resolving this the same way except I didn’t even toggle the sync option. As soon as I got to that screen, syncing started on its own. Same for my iPad. Would’ve been nice to have gotten a heads up about this behavior.

Thanks, Adam! I have been struggling with this all morning and finally tripped to your fix. It worked! I’ll expect the same issue when prompted to acknowledge the new terms/conditions on my other two devices😊

I have read and tried the comments here, my notes are back; however missing a massive amount of information. Any suggestions for gaining back my more recent notes. I don’t pay for more storage and it hasn’t been backed up…ever?

I have the same issue, except one thing, my files were saved on my phone not iCloud. Especially since I ran out of 5Gb iCloud space. Everything was saved on the phone. So why did this agreement erase my notes? They didn’t even give a warning first. The solution I see here is probably dangerous for me because if I toggle iCloud off I get the warning that all my notes will be deleted from phone. So I need a different solution. Anything tips will help. But Apple drop the ball and will be hearing from me. All important notes were deleted. Medical notes, business plans, etc.

The same happened to me. I tried the following but ran into trouble, anyone run into similar and figured it out?

1 turned phone on and off

2 Can't toggle the apps using iCloud to "Sync this phone" as its the only option (no iCloud option)

3 could not delete the notes app and reinstall because it says "it will delete everything" and I don't want to take a chance.

Help! I have almost 350 notes and I put way too much faith in the iCloud system.

I see the "easy" solution of "sync this phone" but what if you only have i0S15?? I cannot sync! It's not an option. I see my Notes in iCloud but how to copy/paste from a PC to my dino iPhone7? Please help

Okay, has anyone had this happen where a new note folder you created to house notes has not come back? I have uninstalled and reinstalled, did everything suggested here, but cannot find the note at all. It is SO IMPORTANT, but I cannot find it on the cloud, or in the notes anywhere. It is gone. I just need anyone to help guide me through this because I’m gutted.

The notification came up for me on the 6th of November. The notes suddenly came back after two times disappearing and I knew it had to have been the reason why this happened (along with storage capacity, low power mode and not having the updated iOS’ which I now do so I had to delete data) so I am glad I came across this thread via an internet search. Older notes kept on my previous device pulled up but unfortunately two of my most used notes didn’t sync to the latest version. I used these just before I agreed to the notification. A lot of information is gone. I tried a few things, even called Apple the day it happened and went into the store yesterday. A guy at the store said give it about a week and it could come back to the latest version as it may be stuck in the cloud finding it’s way back to me. I have edited the two notes since but stopped. I hope it doesn’t interfere with the chance of coming back to the latest versions I had. One was dated March 2023 and the other August 2024. Bizzare how this occured when they were regularly saved. He said this occurs to people. But two attendants there didn’t even hear about the notification issue yet and am sure they will in time. Very upsetting and disappointing. I’m not going to hold my breath on it coming back but I can only rebuild on the information I have. I am scared to try deleting the app and tried everything else that I came across. If anyone could please assist that would be greatly appreciated.

Tried all suggestions to retrieve notes. I am not sure how to get into icloud back ups on iphone 14 pro. However turned on my older ipad 6 th generation missing notes are there. However on my iphone icloud account notes are the missing notes. On default list it only lists on my phone and my gmail account to choose from. I cant seem to be able to get icloud onto my notes. Despite being listed as 1 of 4 accounts eg yahoo mail etc. Would having my phone on battery saving have affected accepting new icloud terms?

Yes same problem here “October 25!” I’ve lost every note update from October 25th to today. These notes were only supposed to be “On My iPhone” … I have not been able to get anything past that date … ughhh! Nightmare waste of time! Is it irony that iCloud did this… 😠