Need to restart phone each day (almost each time) before I can make calls. Iphone 15 pro max

Iphone 15 pro max - My calls go directly to voicemail when I receive a call. When I try to make a call it just flashes and doesn't do anything. I restart my phone and everything works again. This happens daily and sometimes multiple times a day.

Not sure if related but - - - It started after I was in Europe and used an esim and had my local CC sim turned off. Since then I have deleted the European esim. It's been a few weeks since then.

iPhone 15 Pro Max, iOS 17

Posted on Nov 5, 2024 12:37 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2024 1:11 PM

Go to Settings/General/VPN & Device Management. Do you see a profile from the carrier you used in Europe? If so, delete it.


Next, go to Settings/General/About and wait 30 seconds; if there is an update to carrier settings you will be prompted to install it. If nothing appears you have the correct version of carrier settings.


Another troubleshooting option:


  • Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


This will erase all Wi-Fi passwords, but will not result in any other data loss.


Let us know if anything above works!


1 reply
Question marked as Top-ranking reply

Nov 5, 2024 1:11 PM in response to walt55128

Go to Settings/General/VPN & Device Management. Do you see a profile from the carrier you used in Europe? If so, delete it.


Next, go to Settings/General/About and wait 30 seconds; if there is an update to carrier settings you will be prompted to install it. If nothing appears you have the correct version of carrier settings.


Another troubleshooting option:


  • Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


This will erase all Wi-Fi passwords, but will not result in any other data loss.


Let us know if anything above works!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Need to restart phone each day (almost each time) before I can make calls. Iphone 15 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.