USB-C working but will not charge
USB-c works for external devices such as keyboard.
no charge.
diagnostics suggest issue with power port.
power port changed. Issue persists
MacBook Air 13″, macOS 15.1
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
USB-c works for external devices such as keyboard.
no charge.
diagnostics suggest issue with power port.
power port changed. Issue persists
MacBook Air 13″, macOS 15.1
Assuming you or the AASP has already checked the power adapter & cable, then if replacing the I/O Board did not help, then a Logic Board replacement would be next.
If your USB-C power adapter isn't charging your Mac laptop - Apple Support
USB-C working but will not charge