The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
So I just tried buying train tickets and they only accepted German payment methods or Apple Pay so I added 105 euros on my apple account balance but when I selected Apple Pay it told me I needed a credit card which I don’t have and it never let me use my balance.
is there a way to put my balance money back on either my used debit card or put it on my PayPal account?
[Re-Titled by Moderator]
iPhone 13, iOS 17
Funds in Apple Account can only be used for purchases of Apple products and services. It cannot be used for purchases requiring Apple Pay.
Contact Apple Support in your country and request the transfer from your debit card to your bank be reversed. It’s at Apple’s discretion if they will honor your request.
Contact Apple for support and service - Apple Support
Funds in Apple Account can only be used for purchases of Apple products and services. It cannot be used for purchases requiring Apple Pay.
Contact Apple Support in your country and request the transfer from your debit card to your bank be reversed. It’s at Apple’s discretion if they will honor your request.
Contact Apple for support and service - Apple Support
No.
Apple Account balance can only be used to make purchases in Apple's iTunes and App Stores, the online Apple Store or a physical Apple Store location.
Unless required by law, you cannot refund Apple account balance.
click here ➜ Check your Apple Account balance - Apple Support
If cash refunds are required by law
You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:
Unable to use Apple Account balance for train tickets with Apple Pay
