The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I received a notification on my iPhone SE that reads:
New iCloud Terms and Conditions
To use iCloud on this phone you must accept the new iCloud Terms and Conditions and enter your iPhone passcode.
There is a clickable CONTINUE link below
When I hit the “continue” link, I get a message that reads “cannot complete action”.
Can someone please explain what this means.
iPhone SE, iOS 17
It's real.
Remove any add-on VPN client.
Restart the iPhone, and try again.
The new terms and conditions haven't had the greatest rollout.
It's one of various sorts of security add-on apps, apps which can get tangled and cause issues.
Force a restart, if that's not how you've been trying to restart: Force restart iPhone - Apple Support
What is an add on VPN client?
I don't think I have a VPN client and I have restarted my phone many times since receiving this alert. The alert remains
iPhone Notification - fake?
