Unable to receive money on Apple Pay
Why does my Apple Pay have a restricted account status? Why am I unable to receive money in my Apple Pay and only allowed to spend the balance?
[Re-Titled By Moderator]
iPhone 15 Pro Max, iOS 18
It’s not Apple Pay that is restricted, it’s your Apple Cash account. It sounds like you might be facing an identity verification issue. That’s that most common reason that an Apple Cash account is restricted.Please review the support articles I linked to below.
If your Apple Cash account is restricted or locked
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE, your call will be transferred.