This week has stopped synchronisation of iCloud Drive and iCloud Photos on my Windows PC. I've found that new version 15.3.138 is unable to connect to iCloud. I've restarted PC several times and checked iCloud app settings. After several restarts iCloud app was unable to even log me in and all local data from iCloud Drive and Photos were deleted.
Has anyone similar problem?
iCloud 15.3.138
Windows 10 22H2 19045.5131
Windows, Windows 10 (19045)
RESOLVED: Sometimes the solution is... just in front the nose. For years I used as my login name my iCloud email address (like mynickname@icloud.com) and as it was for long long years, I thought it's my primary login name - and it always worked quite well. But in reality my primary login name is my private email (like myothernickname@gmail_or_yahoo.com) that I used when I created my iCloud account (sometime in mid of 2010's).
So the solution (at least for me) is: DO NOT LOGIN with your iCloud email alias (something@icloud.com) but LOGIN with your primary account login name (your_original_login_name@otherdomain.com). And now iCloud app for Windows works!
And it was all the time in front my nose: when I was logging to iCloud via web browser, I could notice that primary login name (not alias) was written below my name...
What I understood, Apple has changed recently somehow it's terms and conditions and the one and only way to login is via primary login name, not via any iCloud alias.
Hopefully this will help you.
Emortaro solution resolved my problem!
Thank you!!!
Thanks KieranBLK! Lowercase email adres worked straight away.
[Edited by Moderator]
J’ai essayé de faire la mise jour vers 15,3 et je n’y ai pas accès. Je voudrais pouvoir l’installer.
Wow this is dumb, but yeah worked for me too. Sign out and then login with your email in lowercase, then everything works...
Had the same error as you in my logs.
iCloud on Windows 15.3.138 unable to synchronise
