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iCloud on Windows 15.3.138 unable to synchronise

This week has stopped synchronisation of iCloud Drive and iCloud Photos on my Windows PC. I've found that new version 15.3.138 is unable to connect to iCloud. I've restarted PC several times and checked iCloud app settings. After several restarts iCloud app was unable to even log me in and all local data from iCloud Drive and Photos were deleted.


Has anyone similar problem?


iCloud 15.3.138

Windows 10 22H2 19045.5131

Windows, Windows 10 (19045)

Posted on Nov 16, 2024 4:21 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2024 1:05 PM

Okay.. so it's working now somehow.


Here are the steps that I performed, your mileage may vary:


  1. Uninstall iCloud.
  2. Restart your computer.
  3. Install iTunes through the Microsoft Store.
  4. Open iTunes and log in.
  5. Install iCloud through the Microsoft Store.
  6. Log in to iCloud (I don't believe that it asked me for a 2FA code on the first try.)
    1. Skip Photos.
    2. Allow iCloud Drive.
    3. Skip Passwords & Keychain.
    4. Skip Bookmarks.
    5. Accept Share iCloud analytics.
  7. Click on "Account Details".
    1. I noted that "Your Devices" was blank and I was unable to see any devices.
    2. Click "Sign Out".
  8. Sign back in (It 100% asked me for a 2FA code this time)
    1. Skip Photos.
    2. Allow iCloud Drive.
    3. Skip Passwords & Keychain.
    4. Skip Bookmarks.
    5. Accept Share iCloud analytics.
  9. It started syncing for me after this!
16 replies

iCloud on Windows 15.3.138 unable to synchronise

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