Phone screen dims & closes after very short time

Phone screen dims & closes after very short time of using.

iPhone 13, iOS 17

Posted on Nov 16, 2024 8:36 PM

Reply
1 reply

Nov 16, 2024 9:33 PM in response to GrammaGoose

GrammaGoose Said:

"Phone screen dims & closes after very short time of using."

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Troubleshooting an iPhone Screen Turning Off:


I. Any Overheating?

If so, go here, it may be closing the screen, but not turning off. See my User Tip: Cooling Down an Overheating iPhone- Apple Community


II. Update your iOS:

You iPhone model (13) is compatible with the latest iOS version as of this reply (iOS 18.1). Some bugs may be fixed induing so.

A. Use my User Tips:

B. Backup Prior to Updating:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


III. Close All Apps:

An app is pending something, such as a download. So, save what need be, and close all apps. Hold your finger down as you swipe up from the bottom-left corner, to the top-right corner. Then, close all of these open apps, by swiping up quickly for each app.


IV. Get this Diagnosed by Apple:

There would be no cost to it. Thing is, I do not think they would look at it if you do not set up a Genius Bar Appointment at your local Apple Store. So, et one up, seeing where things can go from here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone screen dims & closes after very short time

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