My iPhone 13 pro 256 gb Sierra Blue Display issue due to Software update 18.0.1

Hello Community, I am writing this due to my iPhone 13 pro is facing a light green tint issue which is mildly noticeable while brightness of the phone is completely low and is visible while playing any black videos the light green tint is appearing instead of pure black color.


I did went to nearby official Apple Service provider for further diagnosis where the issue was not found in all the scan performed for the display including MRI display scan.


The results were also shown to me where it was clearly mentioned as no issue found in the display but the issue still persists. I have even tried to force restart, factory resetting and connecting to itunes to my newly bought macbook for restoring the OS where the light green tint issue still persists.


Hence, Kindly provide any path forward to fix the issue as an exemption since the Device has been purchased from a nearby official Apple authorised retailer with on spot complete payment of all my saving money including my Provident Fund amount. Also, I am from a Economically weaker section who is very much inspired by Steve Jobs Vision, work which proved and stays unique. I have even purchased all the accessories and even been using the same ones to my product and also never kept my iPhone even on rough surfaces. If you take a look at my iPhone now as the diagnostic results show that no issue found the mobile feels like it has been purchased recently about 3 months and I still have the box with me. Regardless taking this much effort and taking care of the device, I am surprised that the display is facing this light green tint issue after the update of 18.0.1

iPhone 13 Pro, iOS 18

Posted on Nov 19, 2024 8:50 AM

Reply

Similar questions

2 replies

Nov 19, 2024 9:01 AM in response to ipheonix

So you know, you're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share. So none of us have any influence on Apple's warranty or support policies.


If your iPhone is still on iOS 18.0.1, try updating it to iOS 18.1. That may not have any effect on the problem, but iOS 18.1 reportedly fixes a number of bugs so it's worth trying. If not, someone else here may have additional suggestions, though again, no one here can do anything about any warranty or support from Apple or Apple service providers.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 13 pro 256 gb Sierra Blue Display issue due to Software update 18.0.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.