Apple SE 2nd gen watch heart rate app is a blank screen

This watch is not even two months old and now the heart rate app is not working.

When you tap the app you get a black screen with the time in the right corner and a white vertical line where the dots would be.


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Apple Watch SE, watchOS 11

Posted on Nov 19, 2024 2:40 PM

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Question marked as Top-ranking reply

Posted on Nov 20, 2024 3:20 AM

Did you try to force restart by pressing and holding the Digital Crown and the Side button together for about 10sec, until the Apple logo comes back again?


If this does not work, unpairing the watch would be the next step:

Unpair and erase your Apple Watch - Apple Support


If still no luck, you will have to contact the official Apple Support, to get it diagnosed online and/or to get the watch serviced:

Contact Apple for support and service - Apple Support

Apple Watch Service and Repair - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 20, 2024 3:20 AM in response to patmccd

Did you try to force restart by pressing and holding the Digital Crown and the Side button together for about 10sec, until the Apple logo comes back again?


If this does not work, unpairing the watch would be the next step:

Unpair and erase your Apple Watch - Apple Support


If still no luck, you will have to contact the official Apple Support, to get it diagnosed online and/or to get the watch serviced:

Contact Apple for support and service - Apple Support

Apple Watch Service and Repair - Apple Support

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Apple SE 2nd gen watch heart rate app is a blank screen

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