Can't get Yahoo Mail (business) to work on iphone or ipad

Hi all, I went through all the suggested troubleshoot in a different thread, but my issue is specific to yahoo bizmail (through Turbify now). Ever since the switch over to Turbify I have been having trouble getting my mail through the apple mail app. This past week I have been having to go in and manually refresh my business email to see new message. NOT ideal. So I followed the troubleshooting suggestions and I'm in an even worse spot now. I cannot get the yahoo mail app to work at all, it keeps giving me an error page that says "Uh Oh, looks like something went wrong. Please try again later".


I have deleted and reinstalled all the apps multiple times, logged in all different ways. Most recently I deleted the reinstalled the mail app (I was just doing the yahoo app) and I got the same error page when trying to login. So now I cannot access my yahoo account anywhere but my browser. I'm ALL apple, my business partner has an android and has no issues with the app. So it's an apple compatibility thing I'm guessing. If anyone has any brilliant suggestions I am game. Yahoo mail only has $$ premium customer service but I'm thinking they won't be much help either way. I just got a new ipad today, same issues there.

iPhone 14 Pro, iOS 18

Posted on Nov 21, 2024 11:44 AM

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Posted on Dec 27, 2024 3:37 AM

  1. Go to https://help.yahoo.com/kb/SLN15241.html
  2. Click Generate an app password
  3. Follow the instructions and go generate an app password
  4. **Please remember this one-time 'app password' is DIFFERENT from the 'email account password' created by yourselves. (Yahoo didn't make it clear enough.)
  5. Use the newly generated one-time 'app password' as opposed to your own 'email account password', when setup the POP/IMAP account on your iOS device.
21 replies

Feb 20, 2025 7:28 PM in response to RAD215

This is incredibly frustrating. I've also had my business e-mail account through Yahoo, then turbify. For 20 years I could easily toggle between personal and business e-mails with no issues. Thankfully I can still see my business e-mail on my macbook, but no matter what I do, I can't get into the account on my iphone. I would gladly change my password, but just wind up going in circles to no avail. I want to change to a completely different e-mail service provider, but have no confidence in Turbify's ability to transfer the account without losing data.

What are we supposed to do and can Apple help?

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Can't get Yahoo Mail (business) to work on iphone or ipad

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