User profile for user: RAD215
RAD215 Author
User level: Level 1
11 points

Can't get Yahoo Mail (business) to work on iphone or ipad

Hi all, I went through all the suggested troubleshoot in a different thread, but my issue is specific to yahoo bizmail (through Turbify now). Ever since the switch over to Turbify I have been having trouble getting my mail through the apple mail app. This past week I have been having to go in and manually refresh my business email to see new message. NOT ideal. So I followed the troubleshooting suggestions and I'm in an even worse spot now. I cannot get the yahoo mail app to work at all, it keeps giving me an error page that says "Uh Oh, looks like something went wrong. Please try again later".


I have deleted and reinstalled all the apps multiple times, logged in all different ways. Most recently I deleted the reinstalled the mail app (I was just doing the yahoo app) and I got the same error page when trying to login. So now I cannot access my yahoo account anywhere but my browser. I'm ALL apple, my business partner has an android and has no issues with the app. So it's an apple compatibility thing I'm guessing. If anyone has any brilliant suggestions I am game. Yahoo mail only has $$ premium customer service but I'm thinking they won't be much help either way. I just got a new ipad today, same issues there.

iPhone 14 Pro, iOS 18

Posted on Nov 21, 2024 11:44 AM

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User profile for user: hwventure
hwventure
User level: Level 1
8 points

Posted on Feb 18, 2025 4:27 PM

I have lived this frustration but I am happy to report it was short-lived. First, I highly recommend you call Turbify.  1-833-689-8585. They walked me through how to setup my biz email accounts on my iphone, ipad and macbook pro. I've had my Yahoo mail for years. After being forced to change my password I couldn't sign into any of the accounts. Turbify walked me through the whole process and it's back to normal. You can also do it yourself if you follow the links below.


To setup or reconnect to your yahoo biz mail on your iphone or ipad follow these instructions: https://help.turbify.com/s/article/set-up-business-mail-in-iOS


To setup or reconnect your yahoo biz mail in apple mail follow these instructions:

https://help.turbify.com/s/article/set-up-business-email-in-mac-mail


Both will require you getting one-time app password. Learn more here: https://help.turbify.com/s/article/manage-app-passwords


It all seems quite confusing on the surface but it's not difficult if you follow the steps or call Turbify to walk you through it. Good luck!

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User profile for user: AriadneD
AriadneD
User level: Level 1
8 points

Feb 20, 2025 7:28 PM in response to RAD215

This is incredibly frustrating. I've also had my business e-mail account through Yahoo, then turbify. For 20 years I could easily toggle between personal and business e-mails with no issues. Thankfully I can still see my business e-mail on my macbook, but no matter what I do, I can't get into the account on my iphone. I would gladly change my password, but just wind up going in circles to no avail. I want to change to a completely different e-mail service provider, but have no confidence in Turbify's ability to transfer the account without losing data.

What are we supposed to do and can Apple help?

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Can't get Yahoo Mail (business) to work on iphone or ipad

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