How can I update my iCloud payment information?

Question

Level 1

38 points

How can I update my iCloud payment information?

It seems to be impossible, went to setting and clicked on my card and tried to update the new expiration date and new code but same number but wouldn't let me , the option to update code and expiration don't exist , only name and address and card number !! how dumb is that and can't use my iPhone to purchase anymore . do I have to go to the bank and get a new card with new number and new everything and add it and let that old card fester there until next subscription get declines !!!! get the message saying your card can't be deleted because there's a subscription and all I want to do is delete it and acdd the new one with new expiration and code . so dumb . Thanks . any help . card just expired and got issued a new one , same number But different code and expiration date.

[Re-Titled by Moderator]

Posted on Nov 24, 2024 12:02 PM

Reply

Answer 1

Top-ranking reply

David McKinlay

Level 7

24,042 points

Nov 24, 2024 10:33 PM in response to simomonster

I am not clear from your question if you are asking about Apple Pay on your iPhone, or your payment method for your Apple Account.

If you are asking about Apple Pay there is no ability to update your card details. Many banks do not require user intervention to keep a card active, but some do. If you are in doubt get in touch with your financial institution. If your Apple Pay has ceased to function this is a good indication that they have made the decision for you that it needs your attention. This will require you to remove the card from your Wallet app and add it again as a new card with the new details.

If you are asking about the payment method for your Apple Account you can update this on your iPhone by going to Settings > [Your Name] > Media & Purchases > View Account > Manage Payments > Payment Methods and touching on the card number. Or you can sign into your account on the web, click on Payment and Shipping, then click on the card and the all the details will be there for editing.

Reply

Answer 2

Nov 27, 2024 12:48 AM in response to simomonster

Do you get a different result if you sign into your iCloud account on the web using a browser on a computer? As I outlined, when I sign into my Apple Account I get the options to edit the card I use as a payment method.

It appears that some of the screen shots you have above refer to your Apple Pay account in your iPhone's Wallet, rather than your Apple Account payment method?

As you have found you can't delete a payment method when you have active subscriptions and where that payment method is the only one. You need at least one, but you can have multiple. If you have another payment method - such as another credit card or PayPay - try adding that, removing your old card, then add the new details of your updated card.

If you have further difficulties you might get a solution by contacting Subscriptions and Billing - Official Apple Support

Reply

Answer 3

simomonster Author

Level 1

38 points

Nov 27, 2024 12:48 PM in response to David McKinlay

did the second option , used my iPhone , setting , name, media and purchase, view account , manage payment, payment method . doesn't show me the code or the expiration to change . when I try to remove the card and upload it with again new one with different code and expiration it just says this card already existed and can't be removed because there's a subscription ...

[Edited by Moderator]

Reply

Answer 4

simomonster Author

Level 1

38 points

Nov 25, 2024 5:31 PM in response to David McKinlay

used this for an apple storage and for getting stuff from Apple Store . same card numb er but different expiration date and code number. can no longer use it in my iPhone . and I can't update it either on my iPhone or web browser because apple doesn't give you the option top edit the code and expiration date .

Reply

Answer 5

simomonster Author

Level 1

38 points

Nov 27, 2024 12:47 PM in response to simomonster

Web browser doesn't give you anything , just address and name and ... no card information update . and the option to remove it and it doesn't let you . don't know what was the reason for that if the card is not working , why apple forcing the useless card to be stuck there just like that . didn't get it . weird

[Edited by Moderator]

Reply

Answer 6

simomonster Author

Level 1

38 points

Nov 27, 2024 12:38 PM in response to David McKinlay

Basically the only solution is to go to the bank and get a new card with different number , add it then remove the old one . which is dumb instead of just updating the code and expiration date . just gonna wait until payment get declined and see if they gonna open up that option of editing the code and and expiration . if it doesn't work I will get a new card and they can keep that useless card since they are emotionally attached to it . thanks .

Reply

Answer 7

simomonster Author

Level 1

38 points

Nov 25, 2024 5:28 PM in response to simomonster

click manage payment I get this ????

Reply

How can I update my iCloud payment information?

Similar questions