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What to do if the serial number of my adapter and charger doesn’t match?

If a serial number doesn’t match then what to do


[Re-Titled by Moderator]

Posted on Nov 26, 2024 6:10 AM

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8 replies

Nov 26, 2024 6:06 PM in response to kshit

They don't have to match as they are not sold in "matched" pairs. That is, you can purchase these items separately.


If you purchase a bundled set that includes both a power adapter and a charging cable, it's common for each component to have its own distinct serial number. Also, the serial numbers on the packaging may not match those on the individual items inside. This discrepancy is normal and generally does not indicate any issue with authenticity.


However, if you are not purchasing these either directly from Apple or an Apple Authorized Reseller, they could be fakes.

What to do if the serial number of my adapter and charger doesn’t match?

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