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Tru Hearing hearing aids not working with IOS 18.1.1

ios 18.1.1 installed and tru hearing units don't work.

audio from phone not working. if i unpair them restart everthing pair the hearing aids they will work with the phone but only temporarily. The connection is lost and I must start over.

In addition Audible is not working with the hearing aids

iPhone 15, iOS 18

Posted on Nov 26, 2024 8:35 PM

Reply
3 replies

Nov 27, 2024 12:15 PM in response to SravanKrA

I agree, however as a professional I am well aware of how to attempt to resolve these issues. previous ios upgrades have caused similar issues which were eventually resolved between myself and the specialist for this piece of functionality. It is my suggestion that you find them and figure out the issue as it is clear that I am not alone with my problem both with the hearing aids AND Audible functionality

Nov 26, 2024 9:08 PM in response to PhredBruce

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Nov 26, 2024 9:08 PM in response to PhredBruce

Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.


Learn how to identify counterfeit or uncertified Lightning-based accessories.



Tru Hearing hearing aids not working with IOS 18.1.1

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