Iphone 15 started getting purple dot in the camera lens and the dot size increasing when we zoom it. The phone is under warranty.
[Re-Titled by Moderator]
iPhone 15, iOS 18
It’s a spec of dust or possibly a dried water droplet. I doubt technicians clean digital sensors that small. I suspect the camera module needs to be replaced.
If the camera is under warranty, take it to Apple Service and see what they say.
There are currently two Apple stores in India, one in BKC Mumbai and the other in DLF Saket in New Delhi. You will need to take it to one of those for repair.
Make an appointment at the Genius Bar to have it diagnosed -
Genius Bar Reservation and Apple Support Options - Apple
No one here is Apple Support. It doesn’t matter what I think. You need to show it to Apple Authorized service technicians. Service technicians authorize repair or replacement under warranty. Not strangers on the internet.
There are currently two Apple stores in India, one in BKC Mumbai and the other in DLF Saket in New Delhi. You will need to take it to one of those for repair.
There are no service centers in Bangalore.
It’s dust and/or a spot on the sensor. How old is the camera? Is the within warranty period?
Please enter your country in the space it asks for location. Show your device to several different service technicians and see what they say.
Spots on lens do not resolve because light coming through the lens is not in focus. Light does not come to focus until the surface of the chip. That’s the purpose of the lens, focus light on the chip so you have sharp focus.
We don’t have any support in Bangalore?
It’s a spot on the camera lens not a dust. The phone is only 2 months old and it’s under warranty period.
How sad the big brand having only limited store for customer support.
What does it means? Its not problem with phone camera?
In all the photos the spots are coming don’t you think it’s a problem with camera ? Please help us to fix this issue. Phone is only 2 months old.
Can you provide the details of apple authorized technician in Bangalore.
Purple dots appearing on my iPhone 15 camera lens
