Hey everyone, I’ve noticed a strange issue with my camera app and FaceTime app. When I use the photos and video modes with the 24MM, 28MM, and 35MM lenses, I see a pink, shiny dot on the screen. I don’t think it’s a lens flare, but I’m not sure what it is. Does anyone else have this issue? Does the guarantee cover this issue? What are your recommendations? Let me know if you do!
iPhone 16 Pro Max, iOS 18
That’s a stuck pixel. It’s a defect in the sensor. Your camera is still under warranty.
Please return to the place of purchase if within the return period. If not contact Apple Support to arrange for warranty service.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
That’s a stuck pixel. It’s a defect in the sensor. Your camera is still under warranty.
Please return to the place of purchase if within the return period. If not contact Apple Support to arrange for warranty service.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Hello!
Please force restart your iPhone: Force restart iPhone - Apple Support
If that doesn’t fix the issue, take the device in to a Genius Bar or Apple Authorized Service Provider (AASP) for further diagnosis:
Have a great weekend!
iPhone 16 Pro Max - Camera Fault Pink Shiny Spot
