User profile for user: SmellyToad
SmellyToad Author
User level: Level 1
7 points

Issue with changing password

My wife recently got the iPhone 16, running iOS 18.1.1


We use the Wyze camera app, and recently changed the password. Her iPhone did not give the option to update the saved password, which I found odd. I went to the settings to find that Passwords has been moved from Settings to its own app


upon opening the entry for Wyze, and clicking the option to edit and update the password, I am linked to the Wyze website


I’ve already updated the password with Wyze, I just need to update the saved password on the phone.


This used to be easy enough to edit, but now I can’t find a way to do this.


can anyone show me how to edit the password?


ty

Posted on Nov 29, 2024 5:47 AM

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User profile for user: SmellyToad
SmellyToad Author
User level: Level 1
7 points

Posted on Nov 29, 2024 6:04 AM

Update:


after clicking on the option to edit password, it takes me to the Wyze website, and I could then log into my account from there. Bypassing autofill allowed me to put in the new password, and THEN I got the option to update the password in Keychain


AFTER this, tapping on the password field allows me to edit it directly. Prior to this, the password was grayed out and could not be clicked on.


so, a few hoops, but problem solved

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User profile for user: SmellyToad
SmellyToad Author
User level: Level 1
7 points

Nov 29, 2024 6:04 AM in response to SmellyToad

Update:


after clicking on the option to edit password, it takes me to the Wyze website, and I could then log into my account from there. Bypassing autofill allowed me to put in the new password, and THEN I got the option to update the password in Keychain


AFTER this, tapping on the password field allows me to edit it directly. Prior to this, the password was grayed out and could not be clicked on.


so, a few hoops, but problem solved

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User profile for user: SravanKrA
SravanKrA
User level: Level 10
433,154 points

Nov 29, 2024 6:01 AM in response to SmellyToad

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



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Issue with changing password

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