My accounts are compromised.

They have gained access to my Instagram and changed the profile. Keep trying to gain access to my Facebook account.


They’ve also accessed my Walmart app, Target app and tried to gain access to my Klarna. I do everything on my iPhone and not my computer so I know they the access came through my phone.


Does anyone know how I can get whatever virus or whoever hacked my phone out of it? With a virus software help?


[Edited by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on Nov 29, 2024 3:26 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2024 8:11 PM

motherofdragons70 wrote:

Why do you say my phone wasn’t or can’t be hacked? Isn’t it accessible like a computer?

Nope. Accounts are compromised using the password and multiple account will soon become compromised when using the same password, but no one is getting into your phone unless they know your Passcode. Your Apple ID account can be compromised too if someone knows that password, but again it is not your phone that was hacked.


Also review your Passwords and also make changes to ones that show they are weak or compromised.

Change weak or compromised passwords on iPhone - Apple Support

9 replies
Question marked as Top-ranking reply

Nov 29, 2024 8:11 PM in response to motherofdragons70

motherofdragons70 wrote:

Why do you say my phone wasn’t or can’t be hacked? Isn’t it accessible like a computer?

Nope. Accounts are compromised using the password and multiple account will soon become compromised when using the same password, but no one is getting into your phone unless they know your Passcode. Your Apple ID account can be compromised too if someone knows that password, but again it is not your phone that was hacked.


Also review your Passwords and also make changes to ones that show they are weak or compromised.

Change weak or compromised passwords on iPhone - Apple Support

Nov 29, 2024 7:18 PM in response to motherofdragons70

Perhaps take advisement at face value; because iPhone iOS

is unlike most computer OS. ~ Select from your settings new

password/passcodes & protect the accounts from outsiders.


Change weak or compromised passwords on iPhone - Apple Support

//support.apple.com/guide/iphone/change-weak-or-compromised-

passwords-iphd5d8daf4f/ios


Use the Passwords app to create, manage, and share passwords

and passkeys across Apple devices - Apple Support

//support.apple.com/en-us/120758


Some ideas are available online from Apple Support site

links & likely accessible from PC or Mac computers too.


Nov 29, 2024 3:48 PM in response to motherofdragons70

They did not gain access through your phone.

The most likely explanation is that you use the same password for multiple online services. One of them was compromised, which means thieves now have your email address and password and are trying to use it everywhere they can until they find services they can get into with your credentials. They then change your password and use any stored credit cards on merchant sites to bleed you dry.

Nov 30, 2024 12:55 AM in response to motherofdragons70

Mobile devices can absolutely be exploited. They are computers, just like you said.


In your situation, it's important to find out if your passwords app itself was compromised. If you don't already, turn on "App Privacy Report" under privacy section in settings. Give it a minute or two to build up the data and then check the Password App when it populates. See what domains it is interacting with as well as how many.

Nov 30, 2024 6:28 AM in response to ooM_Moo

The only way an iPhone can be exploited is if the owner decided to jailbreak their phone or install an untrusted management profile. Their Apple account could have been compromised in the same way as their other online accounts.


Yes, it is true that there is actually a way to remotely compromise it without those things happening... however, unless you're a high profile target of a repressive government, it's just not going to happen. It is way to expensive to do and you're simply not worth it.

Nov 30, 2024 10:56 AM in response to motherofdragons70

I refer you to Lilted Tim's response:


The only way an iPhone can be exploited is if the owner decided to jailbreak their phone or install an untrusted management profile. Their Apple account could have been compromised in the same way as their other online accounts.


Yes, it is true that there is actually a way to remotely compromise it without those things happening... however, unless you're a high profile target of a repressive government, it's just not going to happen. It is way to expensive to do and you're simply not worth it.


That's why I say it.

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My accounts are compromised.

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