Caller ID not working on iOS 18

Since i updated to iOS 18 my caller ID has stopped working the wheel just spins continuously I’ve tried but it’s not working



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Nov 29, 2024 9:37 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2024 9:45 PM

Caller ID not working on iOS 18: Since i updated to iOS 18 my caller ID has stopped working the wheel just spins continuously I’ve tried but it’s not working

———-


Troubleshooting Caller ID Spinning:


A. Close All Apps:

These all apps that may be open. So, save what need be, and then close all apps. Hold you finger down as you swipe up form the bottom-left corner of your screen. Then, close all of these open apps, by sweeping up quickly for all apps.


B. Perform a Force Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart. See if you can then perform this. Go Here: Force Restart iPhone - Apple Support


C. Contact your Carrier:

Contact your Carrier, as they provide you with the service of Caller ID.


Also, Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary
3 replies
Question marked as Top-ranking reply

Nov 29, 2024 9:45 PM in response to joyeffiong

Caller ID not working on iOS 18: Since i updated to iOS 18 my caller ID has stopped working the wheel just spins continuously I’ve tried but it’s not working

———-


Troubleshooting Caller ID Spinning:


A. Close All Apps:

These all apps that may be open. So, save what need be, and then close all apps. Hold you finger down as you swipe up form the bottom-left corner of your screen. Then, close all of these open apps, by sweeping up quickly for all apps.


B. Perform a Force Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart. See if you can then perform this. Go Here: Force Restart iPhone - Apple Support


C. Contact your Carrier:

Contact your Carrier, as they provide you with the service of Caller ID.


Also, Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

Nov 29, 2024 9:45 PM in response to joyeffiong

For voice calls: In many countries this is enabled or disabled by your carrier only if you are a VIP.

Contact your carrier.



  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Nov 29, 2024 9:44 PM in response to joyeffiong

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Caller ID not working on iOS 18

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