M2 16in A2780 Display Design Flaw?
Hello!
I recently had a similar issue to what is described here: M2 MacBook Pro screen crack for no appare… - Apple Community
My M2 MacBook Pro went to bed fine, and woke up with its display acting weird! I opened the unit and it was displaying a weird double-image overlay, causing me to think there was some software issue. Upon closing and opening it, the screen remained black. Closing and opening the lid again caused some lines to show up on the left side of the screen, at the bottom of which appeared to be a hairline crack? Although no glass was cracked.
Upon searching for common inexplicable display failures, the above thread came up. Upon further investigation, it appears this case was filed against apple in 2021 about their screens failing abnormally quick with expected normal use (this is particularly true of larger screen 16in models, apparently).
Here is the lawsuit:
https://casetext.com/case/almeida-v-apple-inc-1
It appears apple settled outside of court and has, of course, directed customer service not to comment on it.
So I took it into the store, bracing myself for the same experience other users had, and that's exactly what I got. The technician took a look at it, pushed on the little line on the screen, which expanded, and still bears where he pushed on it as a little crack. Not that the technician caused the failure, but he certainly made it worse. He then told me I must have accidentally damaged the laptop.
This thing is in a fancy hard case, and whenever it is transported it goes in yet another case. It is crucial for my job, and I am very careful with it. It was closed and opened and this happened.
It's worth noting that this crack location is in the lower left hand corner where it appears many other people have a similar issue. AND just by actuating the display panel via their corners, the crack is obviously torquing. It's 900 bucks to replace the screen with one that even other users have said fails again.
I'm wondering what my other options are? I just don't have the money for that right now. Has anyone managed to fix this on their own?
MacBook Pro 16″, macOS 14.4