Can’t use keyboard to log .

I might have accidentally set on the pointer control wrongly, now I am unable to log into my MacBook because some keyboard keys are not function as they should be, eg the no 8 or

7 or the letter I, they become curser up & down, instead of the no or letter they should be, so I can’t type my password, can’t go into the system to change, please help.


Is there a way I can change the keyboard without needing to go into the system ?

Posted on Dec 1, 2024 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2024 4:40 AM

2024paula wrote:

Even now, I still don't know what have I done wrong to make the keyboard changed the way.

It sounds like you may have had Mouse Keys turned on by mistake.


Fix for 789uiojkl keys or numeric keypad … - Apple Community


If so, an easy fix for logging in would have been to try a keyboard with a number pad on it.



5 replies
Question marked as Top-ranking reply

Dec 5, 2024 4:40 AM in response to 2024paula

2024paula wrote:

Even now, I still don't know what have I done wrong to make the keyboard changed the way.

It sounds like you may have had Mouse Keys turned on by mistake.


Fix for 789uiojkl keys or numeric keypad … - Apple Community


If so, an easy fix for logging in would have been to try a keyboard with a number pad on it.



Dec 4, 2024 7:58 AM in response to 2024paula

Hiya, just want to update the status. I went to the Apple Shop to solve the keyboard issues

cause I didn't have any external keyboard at home. In the shop, they do have an external keyboard but the keyboards still didn't work even with the plug in, wired and everything. In the end, we have to clean up everything, restarted & reinstalled the OS system. It's lucky that I've just got the Macbook for 2 days and there's not much in it anyway. Even now, I still don't know what have I done wrong to make the keyboard changed the way.

Thank you for helping & listening.

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Can’t use keyboard to log .

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