I recently updated my phone. Ever since the update, all of my screen shots are black. I have restarted my phone several times and this has not helped. No matter what I screen shot, it is black.
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 18
Some users in our company have reported a similar issue with the Native Mail app on iOS version 18.1.1, which is not managed.
Microsoft has released an updated version of the Intune SDK (details below). However, this update should not affect the Native Mail app.
"We recently released updated versions of the Intune App SDK and the Intune App Wrapping Tool. Included in these releases (v19.7.5+ for Xcode 15 and v20.2.0+ for Xcode 16) is the support for blocking screen capture, Genmojis and writing tools in response to new AI features in iOS/iPadOS 18.2.
How this will affect your organization:
For apps that have updated to the latest Intune App SDK or Intune App Wrapping Tool versions screen capture will be blocked if you have configured “Send Org data to other apps” to a value other than “All apps”. To allow screen capture for your iOS/iPadOS devices, configure the Managed apps app configuration policy setting “com.microsoft.intune.mam.screencapturecontrol" to Disabled."
I will contact Apple support to investigate further.
What was the solution? I cannot screenshot emails - they come in black. Other apps seem to work properly.
After taking screen shots it coming black
I did not think of this. I just tried and it worked for me. Very helpful for my needs. Thank you!
i’ve been having this issue for months. This is my personal computer not work. The only common denominator it seems to only happen at night
Hello~ I would like to like to hear more on this from your perspective. Would make an interesting thread…
~Katana-San~
I don’t like the black screenshots when I screenshot emails, etc!!! Can you remove this???
Screenshots showing up black on my iPhone after latest update
