Question please help me

I have another i cloud acount with another, iphone. I tried the password many times then it closed. (The account broken)

The funny thing i remember the password of the iphone now, and also i remember the icloud email. But i gorget the password of the icloud . The question : how i can change the icloud paswword and make the iphone work again without delet my information on the iphone… thanks

Posted on Dec 3, 2024 6:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2024 8:20 AM

There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on (or other services on a mobile device), and a passWORD which is what is used to log into your Apple ID account which may be required in resetting a forgotten passCODE. I am not clear as to which you are referring.


Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> If you forgot your iPhone passcode or your iPhone is disabled - Apple Support - Which one you can use depends upon your equipment configuration.

Also:

If you forgot your iPad passcode, use your Mac or PC to reset it - Apple Support


Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple Account password - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support


If you are dealing with a disabled phone because of a forgotten passcode you will have no option but to erase the iPhone. You can restore it from a backup you have been keeping all this time. You may be able to restore some data by signing into the iCloud based services again on the iPhone.

2 replies
Question marked as Top-ranking reply

Dec 3, 2024 8:20 AM in response to Saad_kht

There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on (or other services on a mobile device), and a passWORD which is what is used to log into your Apple ID account which may be required in resetting a forgotten passCODE. I am not clear as to which you are referring.


Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> If you forgot your iPhone passcode or your iPhone is disabled - Apple Support - Which one you can use depends upon your equipment configuration.

Also:

If you forgot your iPad passcode, use your Mac or PC to reset it - Apple Support


Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple Account password - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support


If you are dealing with a disabled phone because of a forgotten passcode you will have no option but to erase the iPhone. You can restore it from a backup you have been keeping all this time. You may be able to restore some data by signing into the iCloud based services again on the iPhone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Question please help me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.