Why do my AirPods Pro 2 make a robotic sound?

Question

Why do my AirPods Pro 2 make a robotic sound?

Hello,

I have a problem with my AirPods Pro 2gen.

When I use face time or a regular call on ky iPhone 11, my AirPods start making a robotic noise during the call. It only appears when the person I am talking to is talking to me.

The first time I took the headphones to an authorized service, they changed the right earphone - it didn't help. After I contacted them a second time and was told that everything was working correctly.

I contacted apple support and they ran tests, we turned off and on many functions of the phone to find the cause of this problem but all to no avail. The support asked me to take the headphones to a service center to recheck. The result was that nothing was detected.

I have first generation airpods and they don't make such robotic sounds.

I also have jbl noise canceling headphones and they work correctly.

Maybe someone knows how to solve this problem?

[Re-Titled By Moderator]

iPhone 11, iOS 18

Posted on Dec 5, 2024 7:56 AM

Reply

Answer 1

WheelieNick

Level 8

45,957 points

Dec 5, 2024 1:40 PM in response to PapaOdobriaet

Have you tried to reset the AirPods and to restart your iPhone to see if the issues persist?

Put your AirPods in their charging case, close the lid and wait 30 seconds.
On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:

- If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don't appear in the list, continue to the next step.

Open the lid of your charging case.
Depending on which AirPods you have, press the setup button on the back of your case or tap the front of the case:

AirPods 1, AirPods 2, AirPods 3 or AirPods Pro

Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. You can now reconnect your AirPods.

If the status light still doesn't flash white, learn what to do.

Reply

Why do my AirPods Pro 2 make a robotic sound?

Similar questions