Apple Cash transfer issue to bank via Apple Pay

I am trying to transfer funds instantly from my apple cash to my bank. Every time I try it says add a debit card but my debit card is already added. I clicked add debit and re entered the details and THEN it says card already added.




[Re-Titled by Moderator]

iPhone 11

Posted on Dec 5, 2024 9:15 AM

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6 replies

Dec 5, 2024 9:55 PM in response to k_mg2001

Re: "Apple Cash transfer issue to bank via Apple Pay"


In addition to the excellent suggestion already from Jeff Donald:

You may need to check you have the newest compatible iOS version installed on your device.

(Updates may include security improvements) You can check in Settings > General > Software Updates.


NB: Before updating, it is always wise to back up the data on your device.

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You can double-check if the method you are using to transfer the funds, is the step-by-step one that Apple suggests: See: Transfer money in Apple Cash to your bank account or debit card - Apple Support


Other info from above article:

"Instant Transfers require you to use the billing address that matches your selected debit card"

"If you're transferring money to a debit card, make sure that it's an eligible debit card.

(ie: Mastercard or Visa debit card in the Wallet app.)

"Make sure you aren't using accents when you enter your name".

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If you need to check whether your device is compatible with Apple Pay:

See: Devices compatible with Apple Pay - Apple Support


Eg: Your iPhone 11 would need Face ID or Touch ID

Dec 7, 2024 6:42 PM in response to k_mg2001

You likely need to "select" the debit card that you want to transfer funds to.

Apple's linked article (link in previous post) says

Step 5: "Tap Transfer. Then tap > to select the debit card that you want to transfer funds to and select the billing information for your chosen debit card."


What happens when you tap > ?

(ie: can you not select the debit card you want the funds transferred to ?)

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Apple Cash transfer issue to bank via Apple Pay

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