Why my Apple Card disappeared from my phone when I changed my Apple ID?

I was told for apple support to change my Apple ID and password. Because a suspicious transaction was made using my Apple Card.So they need to change the virtual card number. They did it but I was changing the password of the new Apple ID they restricted my account and disappeared from my wallet. It sending me to apply again. But I can’t do it because I already have an open account.

iPhone XR

Posted on Dec 5, 2024 7:31 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2024 5:09 AM

Apple Card is permanently tied to the Apple Account (formerly Apple ID). Change the password on your old Apple Account and just change the primary email address of the old account.


The Apple Support article I link below explains how and provides step by step instructions.


Change your Apple Account primary email address - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 6, 2024 5:09 AM in response to Kr_1407

Apple Card is permanently tied to the Apple Account (formerly Apple ID). Change the password on your old Apple Account and just change the primary email address of the old account.


The Apple Support article I link below explains how and provides step by step instructions.


Change your Apple Account primary email address - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why my Apple Card disappeared from my phone when I changed my Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.