How to get lost iPhone IMEI number without device box?

My sister lost her iPhone 14 Pro yesterday and unfortunately she cannot find her device box. So she cannot get the IMEI number for filing a case. The phone is already in Lost Mode from Find My app. The mobile network providers also cannot give us the IMEI numbers. Now is there any way we can email/contact Apple to get the code? We have all the necessary documents except the phone box.


[Re-Titled by Moderator]

iPhone 14 Pro

Posted on Dec 8, 2024 1:15 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2024 10:12 AM

Hello shadmanS,


  1. Go to appleid.apple.com in a web browser.
  2. Sign in with the Apple ID that you use on your device. 
  3. Choose the Devices section. To see the serial and IMEI/MEID number, select the device.
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How to get lost iPhone IMEI number without device box?

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