No voicemail notifications when voicemails are received on iPhone

Yes, I have called my carrier. No, it is not their problem. I've tried to find voice mail sounds in settings. There are none. I am missing important calls with this problem. I just need a ding dong of some kind to be alerted. I do not automatically look at the page where the phone is. I have to make myself remember to do that, and Apple could help me a lot if they would just give me a sound.


[Re-Titled by Moderator]




iPhone 14, iOS 17

Posted on Dec 8, 2024 2:17 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2024 7:51 AM

Are you seeing the red dot on the Phone app icon that tells you have a voicemail? If you are not, then yes, it is a carrier issue.


If you are seeing an indicator, there are other reasons you could be missing the alert sound. Check Settings>Sounds & Haptics>New Voicemail and make sure that it's set to a sound that you can here and will recognize. I find that very musical tones can get obscured by other music. If you have any age-related hearing loss, look for a tone that's low in pitch.


Do you have your phone set on silent? Are you using Focus/Do Not Disturb? Do you hear audible alerts for other things?



Similar questions

7 replies
Question marked as Top-ranking reply

Dec 9, 2024 7:51 AM in response to RUdeliberatelyconfusingme

Are you seeing the red dot on the Phone app icon that tells you have a voicemail? If you are not, then yes, it is a carrier issue.


If you are seeing an indicator, there are other reasons you could be missing the alert sound. Check Settings>Sounds & Haptics>New Voicemail and make sure that it's set to a sound that you can here and will recognize. I find that very musical tones can get obscured by other music. If you have any age-related hearing loss, look for a tone that's low in pitch.


Do you have your phone set on silent? Are you using Focus/Do Not Disturb? Do you hear audible alerts for other things?



Dec 16, 2024 11:45 AM in response to RUdeliberatelyconfusingme

RUdeliberatelyconfusingme wrote:

I do see the red dot, but there is no auditory notification. I have to train my brain to deliberately go to the voicemail page. That procedure is not always successful. In my settings on my iPad and iPhone, I do not even see the words "voicemail."

Did you investigate any of my suggestions?

Dec 17, 2024 7:08 AM in response to RUdeliberatelyconfusingme

RUdeliberatelyconfusingme wrote:

Yes. Apologies for the randomness of my replies. I am trying to move from one house to another... I think I do need to call my carrier. The fact that I don't even see the word "voicemail" on my phone was a big clue.
You are one of the few people who always helps me, and I just wanted you to know I appreciate it.

No worries! People frequently miss the second set of suggestions. It's human nature. Add moving to that and, well....


Always my pleasure!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No voicemail notifications when voicemails are received on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.