Voicemail notifications

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Level 1

9 points

Voicemail notifications

I've studied the support page for this issue from other users, and it's consistently blamed on the carrier. Nevertheless, I thought I'd note my experience.

As soon as I switched to my new iPhone13, I noticed notifications of received voicemails are not showing up for anywhere from 15 minutes to 3 hours after they are recorded. If a call comes in that I can't or won't answer, and there's no subsequent voicemail notification, I assume the call is spam or unimportant. But today I missed an important message due to the notification not showing up. When the caller later pointed out that she left me the voicemail, I opened the phone app on my device and only then did the notification pop up.

I find it hard to believe this is my carrier's problem, given the behavior of the phone and the fact this never happened on previous iPhone versions. I've always had the same carrier.

iPhone 6, iOS 12

Posted on Aug 6, 2023 8:06 PM

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Answer 1

Top-ranking reply

TheLittles

Level 10

202,781 points

Aug 6, 2023 8:14 PM in response to Dogtowner

Dogtowner Said:

"Voicemail notifications: [...]I missed an important message due to the notification not showing up. When the caller later pointed out that she left me the voicemail, I opened the phone app on my device and only then did the notification pop up. I find it hard to believe this is my carrier's problem[...]"

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Based on Personal Experience

Delayed Voicemail Notifications:

I'm not too fond of it myself, but I had the same issue with my iPhone 13 Pro Max after using my Cellular plan with it. I contacted the Carrier, and they fixed it. So, contact your Carrier, as they are the one who provide you with the service of Voicemail.

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Answer 2

TheLittles

Level 10

202,781 points

Sep 4, 2023 7:12 PM in response to Dogtowner

Dogtowner Said:

"Voicemail notifications: Why does this issue not happen with my wife's iPhone? She has the same model as I do, purchased and activated the same day. If it's a carrier problem to solve, I would expect this to be happening on both of our devices, not just mine."

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Update to the Latest Non-Beta iOS Version (iOS 16.6):

A. Uninstalling iOS17 Beta:

You should both be updates to the latest non-beta iOS update: iOS16.6. So, do you have iOS17 installed? If so, uninstall it. Go here: How to Uninstall iOS or iPadOS Beta Software - Apple Support

B. Updating an iPhone:

Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Use my User Tip: Making Use of a Computer for Updating an iOS Device - User Tip. If any updates are availabe, they will install, sure enough.

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Answer 3

Dogtowner Author

Level 1

9 points

Sep 4, 2023 6:09 PM in response to TheLittles

Thank you for the reply, but one question: Why does this issue not happen with my wife's iPhone? She has the same model as I do, purchased and activated the same day. If it's a carrier problem to solve, I would expect this to be happening on both of our devices, not just mine.

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