Screen suddenly not reacting (iPhone 14 pro)

My screen stopped reacting to touch out of nothing. Phone was turned on, nothing happened. I updated iOS to the latest version couple of days ago. I tried everything, including 50+ attempts of force restart. Nothing helps. Has anyone have idea how to fix this ? Thank you in advance.

iPhone 14 Pro

Posted on Dec 8, 2024 12:14 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2024 3:18 PM

Generally speaking, proper execution of the Forced Restart procedure should take care of the issue that you have described. You have stated that you have made over 50 attempts to Force Restart your iPhone. I just want to ensure that you were taking the right steps in sequence that are necessary to execute a Forced Restart. Double check and Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If the above does not work or does not resolve the issue, then allow the battery to completely run down and then charge and restart the iPhone. You can always contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 8, 2024 3:18 PM in response to legenterry

Generally speaking, proper execution of the Forced Restart procedure should take care of the issue that you have described. You have stated that you have made over 50 attempts to Force Restart your iPhone. I just want to ensure that you were taking the right steps in sequence that are necessary to execute a Forced Restart. Double check and Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If the above does not work or does not resolve the issue, then allow the battery to completely run down and then charge and restart the iPhone. You can always contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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Screen suddenly not reacting (iPhone 14 pro)

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