Why is my iPhone shutting off by itself?

My iPhone has been shutting down recently I don’t know why and I don’t think it’s a battery issue because I replaced my battery with a new one 6 months ago the health is still 100%

what could be the cause ?

is it a faulty screen because my screen is pulling of from it's frame


[Re-Titled by Moderator]

iPhone X, iOS 16

Posted on Dec 8, 2024 11:12 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2024 11:26 PM

BarryGoodluck Said:

"iPhone shutting down: My iPhone has been shutting down recently I don’t know why and I don’t think it’s a battery issue because I replaced my battery with a new one 6 months ago the health is still 100% what could be the cause ? is it a faulty screen because my screen is pulling of from it's frame "

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Get this Serviced — Battery Corrosion:

This is a Hardware issue is is nothing software-related. The pulling from the screen indicated this is battery corrosion. Being liquid acid is in the battery, this is a health hazard. So, get the screen replaced and battery replaced, or take this as a good reason to get a new iPhone.


About Getting a New iPhone Screen:

Contact Apple, and setup a Genius Bar Appointment at your local Apple Store, or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine Mac screen. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery
5 replies
Question marked as Top-ranking reply

Dec 8, 2024 11:26 PM in response to BarryGoodluck

BarryGoodluck Said:

"iPhone shutting down: My iPhone has been shutting down recently I don’t know why and I don’t think it’s a battery issue because I replaced my battery with a new one 6 months ago the health is still 100% what could be the cause ? is it a faulty screen because my screen is pulling of from it's frame "

-------


Get this Serviced — Battery Corrosion:

This is a Hardware issue is is nothing software-related. The pulling from the screen indicated this is battery corrosion. Being liquid acid is in the battery, this is a health hazard. So, get the screen replaced and battery replaced, or take this as a good reason to get a new iPhone.


About Getting a New iPhone Screen:

Contact Apple, and setup a Genius Bar Appointment at your local Apple Store, or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine Mac screen. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery

Dec 9, 2024 4:58 AM in response to BarryGoodluck

BarryGoodluck Said:

"iPhone shutting down: I’ve contacted an iPhone technician and he said it could be that temperature rise in my phone makes it to shutdown when in use Buh we’ve agreed I come to his office working the week to get it fixed

———-


Clear Space if it’s overheating.


Caches may have intensely uploaded. So, clear them.


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Clear Space Using my User Tips:

Dec 9, 2024 12:19 AM in response to BarryGoodluck

BarryGoodluck Said:

"iPhone shutting down: Nah I can’t say for sure because I replaced my battery with an original Apple battery around June and as for the screen it’s not a genuine Apple screen,it’s a fake screen that was fixed on my phone few months ago"

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Battery Secession Being Loose:

Well a fake screen is coming off, and that would indicate something is pushing it forward --perhaps the battery? If the battery is going off, then the sensors are just not keeping in place. So, I'd say stick with Apple. An OtterBox is something to get to put over the frame.

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Why is my iPhone shutting off by itself?

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