I accidentally put money into my apple account instead of apple pay and now it wont let me take it out

I’m referring to that little gift card thing in my Apple wallet, I put 30 bucks into it thinking that it was Apple Pay, now it won’t let me transfer the money out or anything. I’m just stuck with 30 bucks Apple Store credit that I won’t use.

iPhone 15, iOS 18

Posted on Dec 9, 2024 6:17 AM

Reply
2 replies

Dec 9, 2024 9:49 AM in response to bubbabm

Apple Pay is not an account. You cannot deposit funds in Apple Pay. I think you’re confusing Apple Pay with Apple Cash.


Please contact Apple Support and request the transfer be reversed. Funds will be returned to the originating account. Once funds are available, you may transfer them to your Apple Cash account.


Add money to Apple Cash - Apple Support


Transfer money in Apple Cash to your bank account or debit card - Apple Support


Dec 9, 2024 6:37 AM in response to bubbabm

Unless required by law in your country or region, funds in your Apple Account are not refundable.

click here ➜ Check your Apple Account balance - Apple Support

If cash refunds are required by law

You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

  • The primary email address that you use to sign in to your Apple Account
  • The refund amount
  • Your current shipping address



Do Note, Apple Pay does not hold any money. It is not an account, it's a payment conduit. You may have tried to add money to Apple Cash

Apple Cash is not Apple Pay, it can be used with Apple Pay to make purchases in store and website that support Apple Pay.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I accidentally put money into my apple account instead of apple pay and now it wont let me take it out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.