My iPhone 12 Plus stopped giving me any alerts

My iPhone 12Plus stopped giving me any alerts. No sound/banners/haptics. Nothing we tried worked, so bought a replacement phone.

Within 24 hours, (restored from backup) the new phone ALSO had no sound!! I’m forced to keep volume ON on my iPad & Apple Watch - JUST to hear alerts!! The watch isn’t always reliable for alerts, because it feeds from the iPhone. (Not cellular)


I REALLY don’t want to, but I may be forced to begin as a new phone - NOT from backup. That’s 10+ years of settings to re-do!!!


Please - suggestions!!


PS - running iOS 18.1.1



[Re-Titled by Moderator]




iPhone 12 Pro

Posted on Dec 9, 2024 10:02 AM

Reply

Similar questions

3 replies

Dec 27, 2024 12:15 PM in response to SravanKrA

Good morning,

Thank you for the thorough reply.

I have been working with iOS for 12+ years. My devices (4) all work fine, and all were alerting as set… until my personal phone just stopped. No changes had been made to settings. Each app had their settings, both within the app, and in settings. I had made NO adjustments, or added any new apps in several months. All notifications were alerting fine. Until they weren’t. I thought the sound had stopped. That’s why I bought a different phone.


When I set the new phone up from back-up, all notifications worked fine - for 1 day. Then they stopped.

Reset to new, and set up for me, but didn’t restore apps - ONLY settings. Still only some alerts. Reset to new, and set up new, without ANY restoration from back-ups. Only logged in. Still - minimal alerts! Mind you - only messages would be alerting, because there still are no apps installed. Or set up. Not even the iOS apps.


Meanwhile - still using the old phone for daily use, with minimal alerts (some apps, some texts) with Apple watch giving a few more text alerts than the phone, and the iPad being the “sound fill-in.” Typically - sound is completely off on the iPad. That’s been the way for several years. The phone was always the primary alert device (duh, I know) the watch used to see what’s up when the phone is not on my person, and the iPad not alerting only silent banners.


ALL the issues with the phone began after the iOS 18.1.1. update. The 18.2 didn’t help.

Dec 26, 2024 7:28 AM in response to NanaGoldie

Notifications or Notifications Alerts?


  1. Help for Notification Alerts --> No Notification Alerts - Apple Community
  2. To turn ON notifications selectively for apps, go to Settings > Notifications > Scroll Down to the App and turn ON notifications... Change notification settings on iPhone - Apple Support (IN)
  3. Some apps have their own notification settings over and above the iOS notification settings: An example of Instagram Notification settings is given below


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 12 Plus stopped giving me any alerts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.