How to a remove a payment method with an active subscription linked to Apple Account?

i wanted to remove a payment method, then it told me “There is an active subscription on this account that requires at least one payment on file.” however, when i checked my active subscriptions, i see none because all of them have been cancelled. i cannot see a single active subscription. (maybe it's because i bought icloud storage and it exceeded?) i hope to receive immediate help


[Re-Titled By Moderator]

iPhone 13, iOS 18

Posted on Dec 9, 2024 9:05 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2024 9:23 PM

Having iCloud+ counts as a subscription. Click here and downgrade to the free amount, or put a different payment method in first.


(257191)

2 replies

Dec 9, 2024 9:22 PM in response to icayl

icayl Said:

"cannot cancel subscription: i wanted to remove a payment method, then it told me 'here is an active subscription on this account that requires at least one payment on file.' however, when i checked my active subscriptions, i see none because all of them have been cancelled. i cannot see a single active subscription. (maybe it's because i bought icloud storage and it exceeded?) i hope to receive immediate help"

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Troubleshooting Cancelling Subscriptions:

If you are saying that you want to discontinue a subscription, then go here: See or Cancel your Subscriptions - Apple Support. If you cannot cancel the subscriptions yourself, then contact Apple Support.. Note that you need one Method of Payment assigned to your Apple Account. This is because even free apps have the option to purchase items form within them.

Apple Phone Support:

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How to a remove a payment method with an active subscription linked to Apple Account?

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