Screen not responding on my iPhone 14 Pro Max while charging

Hi , I have iPhone 14 Pro Max.

When i put my phone charging and I want to use it the screen is going crazy.It doesn’t work or it doesn’t want to swape.When I disconnect the charger everything goes back to normal.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Dec 10, 2024 1:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2024 3:45 AM

Danielayordbu wrote:

My charging cable is the original one

That doesn't mean it can't fail or be damaged...

Try another one.

Also try another power source.

Clean the lint out of the lightning port on the phone.


If none of that fixes it, make an appointment at the Genius Bar.


3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen not responding on my iPhone 14 Pro Max while charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.