Hello, I have an iPhone 7. For a while now, it has stopped working. Today, I took it out of the box and when I put it on the charger, it shocked me twice and it does not work. When I bought a new screen and battery approved by Apple, the device does
[Re-Titled by Moderator]
iPhone 7, iOS 15
I hate to break it to you, but Apple does not sell parts for the iPhone 7 at all.
Unfortunately, you have rendered your phone untouchable by Apple and unsupportable here.
Recycle it and go buy a new phone
Where did you buy a new screen and battery? Apple does not sell screens and batteries on that model to independent dealers or shops.
If it actually shocked you throw away the charger you were using, as it was probably counterfeit or damaged; an Apple certified charger carries no risk of electrical shock, as the only output is under 5 volts.
BTW, is the retitled post correct? That it does not work after the repair?
As others have already told you, Apple doesn't "approve" parts for an iPhone 7 through anyone other than themselves or real Apple Authorized Service Providers. And neither Apple or an Apple Authorized Service Provider will sell parts for an iPhone 7. So you did NOT buy authorized parts for your phone. And if you actually replaced the parts on your phone yourself, you've very likely destroyed the phone. Apple will NOT even look at an iPhone which has been tampered with by anyone other than Apple or Authorized Service Provider.
I bought a new screen and battery approved by Apple
No you did not, Apple doesn't endorse 3rd party hardware. The only hardware Apple approves is their own hardware and the only place to get those is at a genuine Apple store or authorized service center.
No telling what you put in your phone.
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
You will want to discuss this with whoever performed the repair. Apple, or otherwise.
Absent nostalgia or some particular personal connection to this iPhone, I wouldn’t spend on a non-working iPhone 7.
Not past maybe a replacement battery, at most.
Not on anything that is forever limited to iOS 15.
iPhone 7 not working after replacing screen and battery
