High Frequency 'snap' with Airpods Pro

Have had these Pods for a week. there is a high frequency 'snap' about every 10 - 20 seconds in each ear. the snaps are not simultaneous. i have had a session with the Apple help that provided a 'reboot' but that didn't work. any suggestions? thanks

Apple Watch Series 6, watchOS 11

Posted on Dec 11, 2024 10:47 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2024 12:48 PM

This is not normal. If a complete reset doesn't work


  1. Put your AirPods in their charging case, close the lid and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Depending on which AirPods you have, press the setup button on the back of your case or tap the front of the case:

AirPods 1, AirPods 2, AirPods 3 or AirPods Pro


Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. You can now reconnect your AirPods.

If the status light still doesn't flash white, learn what to do.


You might want to take them back to the store where you bought them to have them looked after

1 reply
Question marked as Top-ranking reply

Dec 11, 2024 12:48 PM in response to ladfromladd

This is not normal. If a complete reset doesn't work


  1. Put your AirPods in their charging case, close the lid and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Depending on which AirPods you have, press the setup button on the back of your case or tap the front of the case:

AirPods 1, AirPods 2, AirPods 3 or AirPods Pro


Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. You can now reconnect your AirPods.

If the status light still doesn't flash white, learn what to do.


You might want to take them back to the store where you bought them to have them looked after

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High Frequency 'snap' with Airpods Pro

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