Unable to use Personal Hotspot after updating iPhone to iOS 18.2

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Level 1

6 points

Unable to use Personal Hotspot after updating iPhone to iOS 18.2

I recently updated my iPhone to iOS 18.2, and since the update, I am unable to turn on the personal hotspot. This has caused significant disruption to my work, as I rely on the hotspot feature for internet connectivity.

This issue is not just a technical inconvenience; it is impacting my productivity and, consequently, my financial situation. I have always trusted Apple for its reliable products and updates, but this experience has deeply shaken that trust.

I urge Apple to address this issue urgently. If a solution is not provided promptly, I will have no choice but to escalate the matter further and file a formal complaint.

Please provide a resolution as soon as possible, as this is affecting my ability to work and causing unnecessary stress

[Re-Titled by Moderator]

iPhone 14 Pro, 18

Posted on Dec 12, 2024 1:28 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

228,648 points

Dec 12, 2024 11:55 AM in response to najeer224

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.

After that, contact your carrier; they are responsible for maintaining the personal hotspot.

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Answer 2

Dec 14, 2024 11:24 AM in response to torontocanada1990

What did your carrier say when you contacted them? Personal Hotspot is entirely a carrier service. About the only thing on your phone that could interfere with it is a VPN profile.

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Answer 3

Dec 25, 2024 8:57 AM in response to artist999

You like shouting into the wind? That’s all you accomplished with your post. This is a user to user forum, not a way to communicate with Apple.

However, it is still NOT an Apple problem, no matter what you think. It is a problem with your phone. Here are a couple of possible causes:

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.
BY DESIGN, the Personal Hotspot will disconnect after an extended period of inactivity to preserve the remaining energy in your iPhone’s battery, because hotspot is an energy hog.

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Answer 4

So3y

Level 1

20 points

Jan 14, 2025 6:34 AM in response to Lawrence Finch

I am experiencing same issue and I have no VPN installed or anything .. after update to 18.2.1 my hotspot icons options and settings disappeared completely .. no second party e sim no special sim nothing .. changed happened literally after the update .. so I would agree with OP .. it is an apple issue

[Edited by Moderator]

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Answer 5

Dec 25, 2024 1:40 AM in response to najeer224

my macbook constantly but randomly disconnects from iphone tether. and cant reconnect. perfect reception on iphone. macOS 15.2 iOS 18.2. its sooo annoying hate this update.

its not the carrier or any settings, its again buggy OS updates.

FIX IT APPLE!!

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Answer 6

najeer224 Author

Level 1

6 points

Dec 12, 2024 1:13 PM in response to Lawrence Finch

No

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Answer 7

Dec 14, 2024 10:17 AM in response to najeer224

I also have this issue after updating from IOS 17 to 18. Even after completing reseting and wiping all data and fresh install, same issue. It will not connect to the hotspot

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Answer 8

Aniklr82

Level 1

8 points

Dec 30, 2024 2:18 AM in response to Lawrence Finch

I have the same issue. I updated to 18.2 & started facing problem with personal hotspot. I am unable to connect with my laptop.

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Answer 9

Dec 30, 2024 7:22 AM in response to Aniklr82

Did you check the two items I suggested?

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Unable to use Personal Hotspot after updating iPhone to iOS 18.2

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