Activation Lock issue on MacBook Pro from eBay auction

Hello Everyone,


I’m a DIY enthusiast who enjoys repairing devices in my spare time. Recently, I came across a few laptops on eBay being sold in auction, and one of them caught my attention. It was listed by a repair shop, and I decided to take a chance and bid on it. I won the auction, thinking it would be a great project and an opportunity to experience macOS.


However, I encountered some issues:

1. During shipping, the laptop got delayed, so I started researching and even contacted Apple Support for guidance. Unfortunately, I can no longer reach Support as the function suddenly appeared unavailable in my region.

2. The laptop was sold "for parts," and everything works fine, but it has an **Activation Lock**. Initially, I assumed it had a hardware issue, like faulty memory or storage, but that’s not the case doing further research.


I now suspect the laptop might have been stolen. However:

- I contacted the authorities in the country it was shipped from, and they don’t do any records like that. They advised me to follow up with Apple.

- I’m still waiting for a response from my local authorities to see if they can assist further or provide advice.


Here’s my question for the community:


1. If I leave the laptop powered on and connected to Wi-Fi, is there any chance Apple would notify the original owner or that the owner might get in touch with me?

2. What if this is just a case where the previous owner sold the laptop and forgot to remove their Apple ID? Is there anything I can do in such a situation to resolve this?


I want to make sure I handle this properly and legally. Any advice would be greatly appreciated.


Thank you in advance!


Kind regards,

Michał Kowalski



[Edited by Moderator]

Posted on Dec 15, 2024 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2024 3:54 PM

Majkkowalski wrote:

1. If I leave the laptop powered on and connected to Wi-Fi, is there any chance Apple would notify the original owner or that the owner might get in touch with me?


Apple does not get involved with lost or stolen devices. However, the owner to whom the Mac is locked may be tracking the location of the Mac, and if they did not part with that Mac voluntarily, they might decide to give that information to the authorities.


If you cannot return the laptop to get it properly prepared for a new owner, or to get a refund, you might want to consider turning the laptop over to the police, to avoid being in possession of stolen property.


2. What if this is just a case where the previous owner sold the laptop and forgot to remove their Apple ID? Is there anything I can do in such a situation to resolve this?


Unless the seller can contact the owner – or the owner CHOOSES to disclose their contact information – there is nothing you can do to remove the Activation Lock.


You cannot remove it. We cannot. Apple will not remove it, and will not disclose the owner's contact information (for privacy and security reasons). (They might not even know it themselves.)

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12 replies
Question marked as Top-ranking reply

Dec 15, 2024 3:54 PM in response to Majkkowalski

Majkkowalski wrote:

1. If I leave the laptop powered on and connected to Wi-Fi, is there any chance Apple would notify the original owner or that the owner might get in touch with me?


Apple does not get involved with lost or stolen devices. However, the owner to whom the Mac is locked may be tracking the location of the Mac, and if they did not part with that Mac voluntarily, they might decide to give that information to the authorities.


If you cannot return the laptop to get it properly prepared for a new owner, or to get a refund, you might want to consider turning the laptop over to the police, to avoid being in possession of stolen property.


2. What if this is just a case where the previous owner sold the laptop and forgot to remove their Apple ID? Is there anything I can do in such a situation to resolve this?


Unless the seller can contact the owner – or the owner CHOOSES to disclose their contact information – there is nothing you can do to remove the Activation Lock.


You cannot remove it. We cannot. Apple will not remove it, and will not disclose the owner's contact information (for privacy and security reasons). (They might not even know it themselves.)

Dec 15, 2024 8:58 PM in response to Majkkowalski

Majkkowalski wrote:

Hello Everyone,

I’m a DIY enthusiast who enjoys repairing devices in my spare time. Recently, I came across a few laptops on eBay being sold in auction, and one of them caught my attention. It was listed by a repair shop, and I decided to take a chance and bid on it. I won the auction, thinking it would be a great project and an opportunity to experience macOS.

However, I encountered some issues:
The laptop was sold "for parts"

If this is what the plan was, not sure why you are posting here ...

it has an **Activation Lock**. Initially, I assumed it had a hardware issue, like faulty memory or storage, but that’s not the case doing further research.

Research? As you seem to know, almost the only reason for an Activation Lock is theft. Not a hardware issue, those don't cause activation locks and I think you knew that.

I now suspect the laptop might have been stolen.

Anyone buying a computer on eBay with an Activation lock is buying a stolen computer. I would return it for a refund (which I believe eBay will support) and would not want to touch such a device. In my country receiving known or suspected stolen property and "selling it for parts" as well as just possessing it is a crime.


Activation Lock for Mac - Apple Support

"Activation Lock is designed to prevent others from using your Mac if it's lost or stolen."

Dec 15, 2024 1:41 PM in response to Majkkowalski

1. If I leave the laptop powered on and connected to Wi-Fi, is there any chance Apple would notify the original owner or that the owner might get in touch with me?


Apple doesn't do that. Its legitimate owner might, but that's up to them.


2. What if this is just a case where the previous owner sold the laptop and forgot to remove their Apple ID? Is there anything I can do in such a situation to resolve this?


Contact him or her.


- I contacted the authorities in the country it was shipped from, and they don’t do any records like that. They advised me to follow up with Apple.


Apple doesn't do that either.


Return the Mac for a full refund, or sell it for parts, like you bought it.

Dec 15, 2024 4:38 PM in response to Majkkowalski

But they do know which laptop is who's.


I believe you meant to write whose... but what you appear to believe simply is not so.


The thing is Im not sure how does Find My work.

Will they get an email

Hey your macbook is active here and it's here.


You can learn how it works by reading Use Find My to locate people, devices, and items - Apple Support including the links within it.


You have been provided accurate information from no fewer than three knowledgeable Mac users. You just don't want to believe them. We can't make you do that any more than we can make someone set up and use Find My.

Dec 15, 2024 2:30 PM in response to John Galt

Cool. I'll pop the laptop to charge and keep it live for a week or so. Maybe something will happen.


Too bad there isn't much more cooperation. I believe loads of people would love to have their devices back.

I feel a bit disappointed tbh. I'm was slowly switching over to apples environment. Find My isn't working as I hoped it does.


Much appreciate your time


Dec 15, 2024 3:09 PM in response to Majkkowalski

I would imagine so. Apparently, some people just don't care enough to turn on Find My. The same can be said of a myriad other features Apple offers that people don't know or care about, and it's only after something bad happens (lost / stolen / broken / etc) and then they come here wondering what to do.


Consider yourself fortunate because many people who buy used Macs get them from unscrupulous sellers who are less than forthcoming with a "parts only" description. Apple is very clear about how to prepare a Mac for sale.

Dec 15, 2024 4:13 PM in response to Servant of Cats

Local authorities from the UK don't want to be involved. They couldn't tell me if there's a report on it being stolen or not.

I don't believe the ones here will not do that also.


I do believe the owner has the tracking on and could be shipped back to them.


I do understand the fact that these information are deeply hidden away to keep legal responsibility to least.

But they do know which laptop is who's. Find my device, serial numbers, apple ID it's all linked.


The thing is Im not sure how does Find My work.

Will they get an email

Hey your macbook is active here and it's here.


The unlocking thing is grand I know it can't be done. Read a few of them. Want to try to give it a try when the device gets here.


UK police "knows I have this laptop and they know I want to give it back if it's stolen"

Dec 15, 2024 6:01 PM in response to Majkkowalski

Re: “The unlocking thing is grand I know it can't be done. Read a few of them. Want to try to give it a try when the device gets here. “


Give what a try when the device gets here? Removing the Activation Lock without help from the person to whom the notebook is locked?!?


If you know the notebook is Activation Locked, but you have not received it yet, when did you learn that it was Activation Locked? If it was before the sale, why would you even consider buying it?

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Activation Lock issue on MacBook Pro from eBay auction

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